Negotiating with Influence and Persuasion Towards A Win-Win Situation

Course Objectives

• Understand the basic types of negotiations and the phases required for success.

• Understand the concepts: WATNA, BATNA, WAP, and ZOPA

• Complete the groundwork for negotiation

• Identify what information to share and what to keep to yourself

• Basic bargaining techniques

• Identifying mutual gain strategies

 Reach consensus and set the terms of agreement

• Deal with personal attacks and other difficult issues

• How to use negotiating processes in our everyday life

• How to negotiate on behalf of someone else.

 

Target Audience

  • Senior Managers
  • Managers
  • Assistant Managers
  • Administrative Staff
  • Office Staff
  • Secretaries
  • Sales Professionals
  • Human Resources
  • Sales Executives
  • Engineers
  • Supervisors
  • Technicians

Methodology

Lecture, individual & group activity, feedback sessions, discussions, demonstration, business games, role plays.

Course Modules

  • Section One: Getting Started
  • Section Two: What is Negotiation?
  • Section Three: It’s all in the Preparation
  • Section Four: Creating a Communicative Atmosphere
  • Section Five: Phase One — Exchanging Information
  • Section Six: Phase Two — Bargaining
  • Section Seven: Mutual Understanding
  • Section Eight: Phase Three — Closing
  • Section Nine: Dirty Tricks
  • Section Ten: Everyday Negotiation
  • Section Eleven: Negotiating on Behalf of a Third Party
  • Section Twelve: It’s a Wrap!

Get To Know The Trainer

Trainer Vigneswaran

 4.5

Mr Vigneswaran has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDC Trainer. In 2021, he was awarded the Certified Blockchain Expert by the prestigious Blockhain-Council (USA), Inbound Marketing Certified and Social Media Certified in Applying Inbound Social Media...

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PARTICIPANT REVIEWS FOR THIS COURSE

4.8

  • 76%
  • 24%
  • 0%
  • 0%
  • 0%
  • MR
    MOHD FIRDAUS BIN ABD RAHIM
    Senior Executive, Engineering

    5

  • NB
    NOOR ASHILA BINTI BUDIN
    Executive, Others

    5

  • CJ
    Chuah Yun Jin
    Executive, Accounting and Finance

    5

  • SS
    Shafarul Nizam Bin Shahurin
    Executive, Procurement / Purchasing

    5

  • TL
    Tan Guat Ling
    Executive, Others

    5

    Great speaker.
  • CL
    Connie Lau
    Assistant Manager, Administration / Secretarial

    5

  • SD
    SUZI SUZANA MOHD DAUD
    C-Level, Sales

    5

  • JY
    Jason Yew
    Manager / Supervisor, Marketing / Design

    5

  • NW
    NELSON WAN YEE WANG
    Manager / Supervisor, Sales

    5

  • NZ
    Noradura Abu Zaharin
    Junior Executive, Accounting and Finance

    5

  • NK
    Nor Fazira Binti Abd Kadir
    Executive, Marketing / Design

    5

    So many things that I can learn and practice. Will improve my perspective better in future
  • MK
    Mohamad Amirul Azmil bin Mohamad Kassim
    Executive, Legal

    5

  • DJ
    Daryl Khoo Tiong Jinn
    Assistant Manager, Marketing / Design

    5

  • NB
    Nor Suraini Binti Bahari
    Executive, Operations

    4

    Very good facilitator/speaker Clear explanation
  • HK
    Heng KL
    Senior Manager, Sales

    4

  • Ah
    Afifah che mohd hassan
    C-Level, Sales

    4

  • LM
    Lim Mi Mi
    Manager / Supervisor, Accounting and Finance

    4

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