Persuasive Skills > Negotiating with Influence and Persuasion Towards A Win-Win Situation

Negotiating with Influence and Persuasion Towards A Win-Win Situation

Course Objectives

• Understand the basic types of negotiations and the phases required for success.

• Understand the concepts: WATNA, BATNA, WAP, and ZOPA

• Complete the groundwork for negotiation

• Identify what information to share and what to keep to yourself

• Basic bargaining techniques

• Identifying mutual gain strategies

Reach consensus and set the terms of agreement

• Deal with personal attacks and other difficult issues

• How to use negotiating processes in our everyday life

• How to negotiate on behalf of someone else.

Target Audience

Senior Managers
Managers
Assistant Managers
Administrative Staff
Office Staff
Secretaries
Sales Professionals
Human Resources
Sales Executives
Engineers
Supervisors
Technicians

Methodology

Lecture, individual & group activity, feedback sessions, discussions, demonstration, business games, role plays.

Course Modules

Section One: Getting Started
Section Two: What is Negotiation?
Section Three: It’s all in the Preparation
Section Four: Creating a Communicative Atmosphere
Section Five: Phase One — Exchanging Information
Section Six: Phase Two — Bargaining
Section Seven: Mutual Understanding
Section Eight: Phase Three — Closing
Section Nine: Dirty Tricks
Section Ten: Everyday Negotiation
Section Eleven: Negotiating on Behalf of a Third Party
Section Twelve: It’s a Wrap!

Get To Know The Trainer

Trainer Vigneswaran

4.5

Mr Vigneswaran has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDF Trainer. In 2021, he was awarded the Certified Blockchain Expert by the prestigious Blockhain-Council (USA), Inbound Marketing Certified and Social Media Certified in Applying Inbound Social Media...

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