Managing Anger and Stress to Stay Focused At Workplace

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Course Objectives

Identify the best approach to a stressful situation (Alter, Avoid, or Accept)

• Understand what lifestyle elements you can change to reduce stress

• How to use environmental and physical relaxation techniques

• Understand anger dynamics

• Understand the myths of anger

• Know techniques in controlling anger

• See differences between objective and subjective language

• Know tips in identifying the problem

• Express a feeling or position using I-messages

• How to make a disagreement constructive

• Understand hot buttons and personal anger dynamics

• Understand the alter, avoid and accept response to anger

Target Audience

  • Managers
  • Assistant Managers
  • Engineers
  • Administrative Staff
  • Sales Professionals
  • Human Resources
  • Sales Executives
  • Anyone keen to Manage Anger and Stress

Methodology

LECTURE, INDIVIDUAL & GROUP ACTIVITY, FEEDBACK SESSIONS, DISCUSSIONS, DEMONSTRATION, BUSINESS GAMES, ROLE PLAYS.

The workshop is very interactive developed with a 20/80 approach; 20% lecture, 80% practical accompanied by a training manual individually customized for each programme

Course Modules

  • Module 1: Understanding Stress
  • Module 2: Adjust, Avoid, Accept
  • Module 3: It’s All About You
  • Module 4: Environmental Relaxation Techniques
  • Module 5: Techniques to Relax Your Body
  • Module 6: The Nature of Anger
  • Module 7: Controlling Anger
  • Module 8: Separate the People from the Problem
  • Module 9: Working the Problem Together
  • Module 10: Dealing with Your Anger

Get To Know The Trainer

Trainer Vigneswaran

 4.5

Mr Vigneswaran has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDF Trainer. In 2021, he was awarded the Certified Blockchain Expert by the prestigious Blockhain-Council (USA), Inbound Marketing Certified and Social Media Certified in Applying Inbound Social Media...

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COURSE INCLUDES

COURSE BENEFITS

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RM0/DAY

*T&C Applies

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