How to Write Professional Emails and Letters

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Course Objectives

  • Improve their skills in writing clear and concise letters and emails.
  • Apply the main rules of good business writing.
  • Structure their writing logically using the 4 steps to any type of letter and email.
  • Use plain English to ensure that their messages are read, understood and get results.
  • Compose effective letters and emails.
  • Develop their individual styles in writing effective letters and emails.

Target Audience

This program is suitable for Managers, Executives, PAs, Administrators and any professionals who want to write better business correspondence

Level for Executives and above

Methodology

A mixture using presentation, games, individual exercises and group work. Participants are encouraged to bring in some documents they have sent or received for discussion to analyse for improvement in format, style or language.

Course Modules

Module 1 – Refreshing Understanding About Written Communication
Module 2 – What Is Good Writing In The 21st Century?
Module 3 – Steps To Planning And Structuring
Module 4 – Creating The Human Touch In Your Writing
Module 5 – How To Write With Impact
Module 6 – Email At Work

Get To Know The Trainer

Trainer Nancy

 4.5

Nancy pursued her passion to teach through the training profession after leaving her career in banking of 30 years.   Fifteen years on and she has successfully conducted workshops and trained many people in trade financing, credit management and business communication.

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COURSE INCLUDES

COURSE BENEFITS

ALL IN FROM ONLY

RM2,400/DAY

RRP RM3,430/DAY   SAVE RM1,030

*T&C Applies

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