Professional Writing Skills > Writing Business Letters And Emails

Writing Business Letters And Emails

Course Objectives

Develop a clear understanding of the writing process
Organise thoughts and ideas effectively
Avoid common errors in business writing
Reduce false starts and rewrites
Write e-mail messages, memos and letters in a well- toned, clear and concise manner

Target Audience

Open to all

Methodology

This module employs a practical workshop-style “active-learning” approach which includes interactive lectures, small group work activities and presentation, simulations, experience sharing, story analysis, games/group activities and case studies related to the organisation’s actual business will be used as much as possible.

Course Modules

MODULE 1 : INTRODUCTION TO BUSINESS LETTERS
MODULE 2 : THE WRITING PROCESS
MODULE 3 : DIFFERENT TYPES OF LETTERS
MODULE 4 : WRITING MEMOS AND E-MAILS
MODULE 5 : BASICS OF ENGLISH GRAMMAR IN BUSINESS WRITING

Get To Know The Trainer

Trainer Ismail

4.5

Ismail has 22 years of working experience, having held several executive and managerial positions, including about 12 years in education and training. He started his career as a Technical Officer with the Ministry of Education, Malaysia. He then joined a privately-run educational institution in Kuala Lumpur as a Principal. He was later appointed to be the Head of Human Resources and was responsible for the training and development of about 100 teaching and administrative personnel. Before becoming a full-time training consultant, Ismail served as the Central HR Training Coordinator for Standard Chartered Bank Malaysia Bhd.

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