Total Quality Management

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Course Objectives

  • Appreciate the practical values of Total Quality Management
  • Understand the principles and practice culture of Total Quality Management
  • Make Total Quality Management work for your company
  • Implement Continuous Improvement Process
  • Apply the practice of Total Quality Management in day-to-day operation

Target Audience

This program is specially designed for Supervisors, Executives and Managers.

Level: Supervisor and above

Methodology

This stimulating program will maximize understanding and learning through lectures, discussions, workshops, evaluations, presentations and practical activities.

Course Modules

Module 1: Defining Total Quality Management
Module 2: Principles of Total Quality Management
Module 3: Techniques used in Total Quality Management
Module 4: Implementing Total Quality Management
Module 5: Benefits of Total Quality Management
Module 6 : Internal Quality Audits
Module 7: Training for Total Quality Management
Module 8 – the presentation

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COURSE INCLUDES

COURSE BENEFITS

ALL IN FROM ONLY

RM1800/day

*T&C Applies

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