Stress Management > Resilience at Work – Managing Stress and Navigating Tough Conversations

Resilience at Work – Managing Stress and Navigating Tough Conversations

Objectives

Develop personal resilience through stress management techniques
Understand the impact of stress on communication and decision-making
Learn strategies for staying calm and effective in high-stress situations
Gain skills to approach and manage tough conversations confidently
Build a toolkit for maintaining mental and emotional well-being at work

Target Audience

This course is ideal for professionals at all levels who want to improve their stress management skills, build resilience, and handle difficult conversations with composure and effectiveness.

Methodology

The Course content will be delivered through:

Game-Based Learning: Interactive, scenario-based games simulating real-world AI applications to demonstrate productivity improvement strategies.

Facilitative Methods: Guided group discussions and breakout sessions, enabling participants to collaboratively explore AI utilization for productivity.

Dynamic Debriefing: After each module, a structured reflection to help participants consolidate learning, identify practical applications, and develop actionable insights

Course Modules

Lesson 1 : Understanding Workplace Stress + Stress Management Techniques

Brief introduction to the day’s agenda and communicate the key objectives of this training.
Understand everyone is unique and common sense is not common

Lesson 2 : Navigating Tough Conversations

Strategies for handling difficult conversations with confidence and empathy
Develop skills for effective communication in challenging situations

Lesson 3 : Simulation Exercises

Role-playing and simulations to practice stress management and tough conversations
Apply learned techniques in simulated scenarios.

Lesson 4 : Building Resilience

- Discuss the importance of resilience and how to build it within the workplace.
- Enhance emotional intelligence and resilience

Get To Know The Trainer

Trainer Kny

4.5

KNY has developed more than 10 youth empowerment training include his signature program “Breaking the Communication Gap, Discovery!! Man in Mirror, Breakthrough!! Man in Mirror and Matrix of Dynamic Team. KNY discovers his passion in speaking ever since he is young. Wherever there is public speaking, debates, or presentation in his school time, he will be very excited to be one of the speaker and he always have a lot of idea to present the topic. However, he didn’t take any action because he thought he is not good enough.

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