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Now in Pairs! Enroll One, Get One Free!

Customer Service Mastery Starts Here

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Welcome to a transformative journey in the world of customer service!

In our customer service training course, we go beyond the basics and dive deep into the art of creating meaningful connections with customers. From mastering effective communication techniques to resolving complex issues with finesse, we equip you with the tools needed to exceed customer expectations.

The Numbers Speak Louder

Unveiling the Vitality of Customer Service through Statistics

  • Surging Demand! Customer Support Requests Soar by 14% in a Year!
  • Unlock the Power of Customer Service: 81% Crave More Purchases!
  • The Customer’s Rule: Treat Right, Win the Buying Game – 70% at Stake!
  • One Strike, You’re Out: 61% Ready to Switch After a Single Mishap!
  • Boost Your Business: 64% Witness Sales Boom with Exceptional Service!
  • Tailored to Thrive: 90% Eager to Splurge on Personalized Experiences!

A Satisfied Customer is a BEST Business Strategy!

Powerful Transformation

Discover the 10 Impactful Benefits of Customer Service Training

Mastering Customer Connections

Helps you develop effective communication techniques to convey information clearly and empathetically.

Customer Satisfaction Secrets

By learning to understand and meet customer needs, you can provide exceptional service, resulting in higher customer satisfaction and loyalty.

Conflict Resolution Skills

Equips you with strategies to handle challenging situations, allowing you to resolve conflicts with customers professionally and efficiently.

Improved Problem-Solving Abilities

Enables you to identify and address customer issues effectively, leading to quicker resolutions and increased customer satisfaction.

Empathy and Emotional Intelligence

Enabling you to connect with customers on a deeper level, understand their emotions, and provide personalized support.

Crafting a Stellar Brand Image

Contribute to building a positive brand image, which can attract new customers and strengthen relationships with existing ones.

Increased Sales and Revenue

Exceptional customer service leads to satisfied customers who are more likely to become repeat buyers and recommend your products or services to others, ultimately driving sales and revenue growth.

Stand Out, Stay Ahead

Gain a competitive edge in the market. Your ability to provide exceptional service sets you apart from competitors and positions you as a preferred customer.

Customer Retention Revolution

Reduces customer churn and increases customer retention rates, saving your organization time and resources spent on acquiring new customers.

Personal Growth and Development

Customer service training promotes personal growth by enhancing communication, problem-solving, and emotional intelligence skills.

Grab Your Spot, Double the Skills Enroll One, Get One Free! Limited Spots Available.

SUMMER SALE

BUY 1 FREE 1!

Delivering a Five-Star
Customer Service Experience (2 days)

Only RM650 per pax, per day
(HRDC claimable)

What other people are looking at

Handling Customer Complaints Positively

Duration: 2 Days

Fee: RM 1300

HRDC Fully Claimable.

Delivering Outstanding Telephone Customer Service Experience

Duration: 2 Days

Fee: RM 1300

HRDC Fully Claimable.

Master the Art of Exceptional Service

Embark on a Transformative Customer Service Training Experience with Quorse

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Our Review

Ann Khoo

"Great training experience + online enrolment. Definitely will come back. Highly recommended esp for talent managers".

Ann Khoo, Participant

Indian

"Great environtment and great & friendly people!".

Tourist Bridge, Participant

Nur Hazliana

"Definitely a place to look for more IT and soft skill trainings! A recommended one!".

Nur Hazliana Mohamad Nor, Participant

Hee Chong Chia

"Cheapest n town with many courses selection".

Hee Chong Chia, Participant

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HRDC Claimable

Our Training Courses are fully claimable from Human Resource Development Corporation (HRDC)

STEPS TO ENROL

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Why Enrol Training Course at Quorse?

Fresh New Environment

Training at 5-Stars Hotel. You get to enjoy in a very comfortable and refreshing environment for better learning experience.

10,000++

Conducted more than 10,000 classes for individuals, employees, business and organization since we established in 1996. (26 years)

200+

Worked with over 200 certified trainers from different industries and strategic brand partners.

Tailor-Made Training Solution

Info Trek offer customised training solution specifically for our client needs.

Ready to take the first step toward reaching your goals? Fill out the form now and start your journey toward success.

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