Effective Document Control and Management


Course Objectives

  • An understanding of how to address document and record control in keeping with the requirements of the various management systems standards.
  • An awareness of different practices and processes and their pros and cons,
  • The means to deploy an efficient and effective system for their organizations.
  • Acknowledge that your organisation’s documents are part of the organisation’s Intellectual Property (IP).
  • Perform an audit to establish what types of documents are generated within your organisation as part of its day to day activities
  • Design a simple set of naming conventions that are easily understood by anybody who works in your organisation.
  • Draft a policy and procedure defining the rules and responsibilities around documentation control in your organisation and train all management and staff accordingly
  • Enforce your policy and procedures.
  • Invest in an affordable software tool that makes the administration tasks forming part of the document control process as painless and simple as possible.

Target Audience

This programme is suitable for all levels of personnel tasked to:

  • Develop the document and/or record control process for their organization
  • Maintain and improve the existing document and record control processes.

    The participant may be new to documentation control, or need to have a better understanding of the requirements and methodologies of document and record control.


  • Delivery of the conceptual framework together with a demonstration of how process, components and systems tie up and form a complete whole.
  • Once a concept is understood, practical application is applied.
  • Once application is made clear, implementation can be executed at work place.
  • Spoon-feeding (Delivered in a Take-Back-and-Do Approach).

Course Modules

  • Module 1 – Understanding the Requirements of Effective Document Control System
  • Module 2 – Implementing Effective Document Control System
  • Module 3 – Effective Record Management
  • Module 4 – Effective Document Control System to Prevent Non-Conformists

Get To Know The Trainer

Trainer Sudesh


The trainer holds a Bachelor of Science qualification from the Universiti Putra Malaysia and is certified ISO 9001:2000 Lead Assessor. With more than 8 years of experience in the field of quality training, he is most certainly among one of the reputable speakers in the local training industry. Taking the trainer profession seriously he specializes in the quality domain, helping individuals and organizations in achieving quality excellence.

Chat with us LIVE to get a



  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client's place


  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable



*T&C Applies


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