Just how GOOD are you with BAD Customers?

A customer barges into your shop, yelling and cursing while you're handling another customer (Part 1)
Question Image
You found out the angry customer problem was self-inflicted (Part 2)
Your shop has closed 10 mins ago and a customer refuses to leave
Question Image
You gave some freebies to your regular customer and another customer points it out and demands for some too
Question Image
A customer brought in an expired voucher and insist that he can use it
Question Image
Voucher Coupon Gift Certificate Discount Concept
You're back from lunch and you see a customer insulting your colleague
Question Image
Which skill would you like to add to Customer Service knowledge?
Question Image
Check Answers

More Quizzes!

MEMBERS ONLY FEATURE

Kindly sign-up or log-in to get access.

LOGIN

Login with your social account

or

Don’t have an account with us?

FREE FOR LIFE

Sign Up to Bookmark your Favourite Course
or Request for a Quotation instantly

Sign in with your social account

or

By signing up, you agree to our Terms of Use and Privacy Policy

Have an account with us already?