Art of Negotiation (Online Training)


Course Objectives

  • Analyze and understand the elements of good negotiation
  • Improve their odds of securing deals by communicating requirements persuasively
  • Develop questioning, listening and creative thinking skills
  • Plan, analyze and present a convincing argument
  • Develop an appreciation of prospect’s viewpoints, motivations and considerations.
  • Critically examine their negotiation performance
  • Assess the impact that negotiation skills can have on long-term human relations and business performance
  • How to be a powerful negotiator and increase the ability in influencing the outcome of negotiations

Target Audience

Selection of modules is subject to target audience


This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Objectives & Introduction
    – The training will begin with the discussion of attainable objectives to be achieved through the program. In most cases, information obtained could help further tailor the program to individual and organizational settings
  • Module 2: What is Negotiation?
    – Negotiation is the process of securing an agreement between parties with different needs and goals.
    – Communication is always the link that will be used to negotiate the issue/argument whether it is face-to-face, on the telephone or in writing. 
  • Module 3: Getting Prepared for a Negotiation
    – People fire-fight during a negotiation process with the mentality that winning or losing the negotiation is solely by “luck”. 
    – Participants will be guided through the process of negotiation and be engaged in a role play. 
    – Know the intention and objective of your opposition and leverage that information to your benefit which may well be used to reach a final agreement.
    – Consider what is valuable to your business, not the costs.  
  • Module 4 : Decoding the Body Language in Negotiation Process
    – Body language accounts for over 90% of a conversation that may potentially close a sale: a conversation stretches further than mere speech. Body language is the reason why selling face-to-face claims a greater advantage than Internet and tele-marketing.
  • Module 5: Strike for Greater Results upon Closing Negotiation
    How to close a negotiation process with the seller / buyer

Get To Know The Trainer

Trainer Daniel

Trainer Daniel


With a background in Organizational Psychology and Human Resource Development, Daniel began his consulting and training career twenty-four years ago. Since then he has trained and spoken in Vietnam, Oman, Brunei, Cambodia, United States, Japan, Australia, Singapore, Thailand, Indonesia, India, Philippines, Hong Kong, Xiamen, Beijing and Malaysia.

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  • 6 hours of Live Online / Virtual Training
  • E-Workbook
  • Pre & Post Assessment
  • E-Cert


  • 30 Days of Email / WhatsApp Support​
  • 1 or 30 pax, same price
  • Confirmed-to-run even for 1 pax



RRP RM3,000/DAY   SAVE RM500

*T&C Applies

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