Better Business Correspondence (Online Training)

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Course Objectives

Participants will learn how to:

  • Use standard English
  • Apply the correct level of language
  • Apply the Parts of Speech
  • Pronounce accurately
  • Present information in a business-like format
  • Write reader-centric letter

Target Audience

Perfect for those who wish to improve their Business Correspondence

Methodology

This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Overview of Business Writing
    – Evolution of Correspondence
    – Genre of Writing
    – Levels of Language
  • Module 2: Convention in Correspondence
    – Understanding Convention in Writing
    – Snail-mail versus e-mail
    – Improved convention for e-mail
  • Module 3: Formal versus Informal E-mail
    – Understanding Convention in Writing
    – Snail-mail versus e-mail
    – Improved convention for e-mail
  • Module 4: Formal versus Informal E-mail
    – Differences between Formal and Informal Email
    – Types of Readers
    – Crafting of Subject Lines
  • Module 5: Significant Content
    – Salutation
    – Introduction
    – Body
    – Construction of Expectations from recipient
    – Closing

Get To Know The Trainer

Trainer Fakitah

Trainer Fakitah

 4.5

Kit is a speaker for the local and international audiences. She has served organisations varying from the SMEs to the multinationals with clients from the tea lady right up to the CEO. Her background ranges from corporate, industrial, academic to research. She has done a stint as the Administrator of United Nations Global Compact Local Network, Malaysia.

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FREE QUOTATION!

COURSE INCLUDES

  • 8 hours (4 hrs x 2 days) of Live Online / Virtual Training
  • E-WorkBook
  • Pre & Post Assessment
  • E-Cert

COURSE BENEFITS

  • Continuous Support of Whatsapp
  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM999/DAY

RRP RM1,250/DAY   SAVE RM251

*T&C Applies

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