Cold Calling (Online Training)

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Course Objectives

Cold calling is the process of approaching prospective customers or clients, typically via telephone, who is not expecting such an interaction. The word “cold” is used because the person receiving the call is not expecting a call or has not specifically asked to be contacted by a sales person.

Target Audience

The whole workforce 

Methodology

This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Introduction

    – What Does Cold Calling Mean?
    – Why Cold Selling?

  • Module 2: Do It Right!
    – How To Cold Call Properly?
    – 8 Simple Ways To Get Started

  • Module 3: Cold Calling Steps
    – Essential Tips: Before, During And Concluding Of Your Call

  • Module 4: Writing Your Cold Calling Script
    – 5 Simple Steps To Write Your Script

  • Module 5: Tips to Better Cold Calling

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COURSE INCLUDES

  • 4 hours of Live Online / Virtual Training
  • E-WorkBook
  • Pre-Program Brief
  • Pre & Post Assessment

COURSE BENEFITS

  • 30 Days of Email / WhatsApp Support​
  • 1 or 30 pax, same price
  • Confirmed-to-run even for 1 pax
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM2,500/DAY

RRP RM3,000/DAY   SAVE RM500

*T&C Applies

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