Business Communication > Handling Difficult People At Work & Enhancing Positive Workplace Attitude (Online Training)
Is your organization being affected by one or more of these problems:
– whining, dissatisfied, demotivated and disenchanted staff?
– job-hopping employees and low retention?
– disappearing (or disappeared) loyalty?
– stressed or burnt-out workers?
– increase in suspicious/questionable medical leaves?
Many organizations are suffering from widespread dissatisfaction in a workforce where those who can get up and leave do so while the mediocre remain with lousy attitude which is difficult to handle. Those who are in first-line or middle management are key – the talented employee may join a company and then become influenced by problematic or difficult people … so how long that employee stays and how productive he is depends on the immediate superior. Companies need first-line and middle management to motivate, communicate and build relationships effectively. In other words, the tactical handling of your Difficult People!
Participants will learn how to:
This program is prepared for officers, supervisors, leaders, managers and anyone who has subordinates or needs to work with other team members.
This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.
4.5
Andrew has been a trainer and management consultant since 1991, specializing in the areas of Strategic Thinking, Leadership Transformation, Lean, QC Tools, VSM, 8D Problem Solving, performance management, productivity improvement, behavioral change, and Critical & Creative Thinking.
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RM1,750/DAY
RRP RM2,250/DAY SAVE RM500
*T&C Applies
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