An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory noncompliance. Optimize your auditing skills with the internationally recognized ISO 9001:2015 and boost your internal audit capabilities. Gain confidence in planning and performing an effective audit, as well as reporting and taking corrective action where necessary.
Participants will learn to:
Any personnel with responsibility or authority for performing, receiving or managing Internal Quality Auditing Programs.
The proven technique of cross auditing between departments, operations or sites requires that personnel from a wide range of activities and functional areas receive proper training in audit techniques.
Personnel wishing to attend this course should have attended our introduction course or have previous knowledge of the ISO 9000 Series of standards (namely ISO 9001).
This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.
Module 1 – Seven Quality Principles Overview
– Application of seven quality principles during audit
– Quality system structure
– Process control
– The process chain
– Process management
– Advanced process management
– QMS – Continual Improvement
– Auditing standards
Module 2 – What Are QMS Audits
– Audit definition
– Types of audit
– Risk based QMS audit
– Audit sampling
– Audit against what?
– Auditing standards
– Audit phases
– Why do we do internal audits ?
– Audit roles
Module 3 – Planning And Preparation
– Aspects of audit planning
– General planning
– Good planning – concentrate resources
– Appoint auditors
– Discuss with auditee
– Research process and documentation
– Process audit preparation turtle
– Audit objectives
– Checklist coverage
– Checklist question formats
– Dangers with checklist
Tej is one of the pioneers in quality system management development in Malaysia. Tej has been involved in quality management consulting and training for the past twenty five years. His last position was the Managing Consultant of a UK based international consulting firm’s Regional Office in Kuala Lumpur. Tej has trained over 50,000 personnel worldwide.
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