Practical Usability Testing (Online Training)


Course Objectives

  • Survey the scope of usability issues
  • Know the four factors that drive your testing
  • Know the appropriate test and when to use it
  • Learn tests that uncover problems with content organization, task flow, and brand strategy
  • Conduct performance-based tests using paper and functioning prototypes
  • Review advanced prototype testing that adds precision to your performance measures
  • Design and conduct a remote test
  • Learn to analyze Web traffic logs
  • Review a 10-point checklist of the critical components of a successful usability test plan

Target Audience

  • Web and application developers, interface designers, information architects, project managers, quality control personnel, market researchers, graphic artists


This program will be conducted with interactive lectures, discussions and practical exercises

Course Modules

  • Module 1: Introduction
    – The purpose of usability testing
    – Usability testing is an essential form of feedback
    – Why testing is critical
    – Why even good designers get it wrong the first time
    – Benefits of testing early and often
  • Module 2: Designing A Usability Test
    – Types of usability tests
    – Summative vs. formative tests
    – How to formulate a solid test strategy
    – The right number of participants
    – Writing tasks for a usability test
    – Overview of the testing process
    – Planning
    – Conducting
    – Analyzing
    – Sharing & implementing results
    – Usability labs
  • Module 3: Early Prototype Testing
    – What can you gain from an early prototype test
    – Purpose and advantages of prototypes
    – Reverse card-sort technique
    – Performance-based testing
    – Testing the brand and affordance
  • Module 4: Advanced Prototype Testing
    – What can you gain from an advanced prototype test?
    – Setting usability criteria and performance metrics
    – Using performance rating instruments
  • Module 5: Analysis And Reporting
    – Capturing session data
    – Compiling and tabulating data
    – Analyzing findings
    – Creating recommendations
    – Presenting data
    – Techniques to convince
  • Module 6: Remote Testing
    – When to do remote testing
    – Major obstacles to overcome
    – Real benefits
    – Available online tools
  • Module 7: Comparative Studies
    – Purpose of comparison studies
    – Overview of how to conduct a within-subjects and between-subjects comparison study
    – How to analyze results from a comparison study
  • Module 8: Live Site Analysis
    – How to make the most out of Web logs and server data
    – Taking advantage of direct user feedback
  • Module 9: Live Site Analysis
    – How to make the most out of Web logs and server data
    – Taking advantage of direct user feedback
  • Module 10: Refining Your Technique
    – Enhancing your moderating techniques
    – Responding to difficult testing situations
    – What makes a good moderator
  • Module 11: Ten-Point Usability Checklist
    – Practical points for conducting a usability test
    – Allows you to:
    – eliminate the risk of testing and not getting answers to your questions
    – focus on the question and not the implementation of the test
    – maximize your effort and leverage your budget

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  • 8 hours of Live Online / Virtual Training
  • E-WorkBook
  • E-Cert


  • 17-18 June
  • 9am - 5pm (incl.1 hour lunch break)
  • Promo - Sign-up and get 1 seat FREE for any Live Online Soft Skill Public Class
    *T&C applies



*T&C Applies

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