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PREMIUM COURSE

MANAGEMENT & LEADERSHIP SKILLS FOR NEW LEADERS

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Course Objectives

Upon completion of this programme, the participants will be able to :

  • Delivery constructive feedback in a way that produces positive change, not resentment or anger
  • Motivate your people to perform “above and beyond” without spending an extra dime
  • Gain proven strategies for curbing absenteeism and tardiness
  • Turn chronic complainers into satisfied, productive employees
  • Build on your unique strengths to develop a confident, professional leadership style
  • Supervise friends and former co-workers without hassles or stress
  • Save hours every week by avoiding classic time-wasters that wreck a supervisor’s schedule
  • Give crystal clear instructions that employees will understand – the first time
  • Handle employee confrontations in a calm and professional manner
  • Maintain respect and compliance for rules while still being friendly with staff
  • Establish your credibility quickly and earn the respect of those up and down the ladder
  • Conduct effective performance appraisals that result in improved employee performance
  • Win employees and boses! over to your way of thinking
     Weed out shirkers during job interviews using proven techniques
     Understand why good employees quit and what you can do to help significantly reduce turnover
     Implement needed changes in a way that employees will embrace
     Combat a variety of attitude problems without breaking a sweat
     Speak up powerfully and confidently in meetings
     Use active listening to really hear what employees are trying to tell you
     Increase your visibility within your organization so your ‘promotability’ is recognized

Target Audience

This course is specially designed for new Supervisors and Managers, Team Leaders, those new to
management within the past two years who have had no formal management training and professionals
who are about to be promoted to a management position
Level for Team Leaders and above

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion,
case studies and practical activities

Course Modules

Module 1 – Leadership Fundamentals And Issues All New Managers Face
Module 2 – Developing Your Personal Leadership Strengths
Module 3 – Building A Highly Motivated, High-Performance Team
Module 4 – Communication Techniques Every Manager Should Know
Module 5 – The Leader’s Role In Making Change Happen

Get To Know The Trainer

Trainer Rais

 4.5

Rais Rajan @ Namsuvayam specializes in the areas of Strategic Direction, Performance Management, Balance Scorecard, Management, Leadership and various soft skills trainings.  He has more than 15 years of experience in the Education, HR and Training industry and has lectured & offered training in leading institutions and multinational organizations.

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client's place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM2,000/DAY

RRP RM2,860/DAY   SAVE RM860

*T&C Applies

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