Coaching and Mentoring Skills

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Course Objectives

  • Explain the importance why managers, supervisors and leaders should be mentors and coaches to their team members
  • State the concept and principles of mentoring and coaching in relation to the organisation
  • Practice effective mentoring and coaching techniques back in the workplace to help the employees
  • Use mentoring and coaching principles to help solve performance problems among staff members

Target Audience

Team Leaders, Executives & Above

Methodology

This module employs a practical workshop-style “active-learning” approach which includes interactive lectures, small group work activities and presentation, role plays, simulations, experience sharing, story analysis, games/group activities and case studies related to the organisation’s actual business will be used as much as possible.

Course Modules

MODULE 1: WHAT IS MENTORING?
MODULE 2: WHAT MENTORS DO?
MODULE 3: THE MENTORING PROCESS
MODULE 4: WHAT IS COACHING?
MODULE 5: THE NATURE OF COACHING
MODULE 6: TACKLING PERFORMANCE PROBLEMS

Get To Know The Trainer

Trainer Ismail

Trainer Ismail

 4.5

Ismail has 22 years of working experience, having held several executive and managerial positions, including about 12 years in education and training. He started his career as a Technical Officer with the Ministry of Education, Malaysia. He then joined a privately-run educational institution in Kuala Lumpur as a Principal. He was later appointed to be the Head of Human Resources and was responsible for the training and development of about 100 teaching and administrative personnel. Before becoming a full-time training consultant, Ismail served as the Central HR Training Coordinator for Standard Chartered Bank Malaysia Bhd.

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COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM1,999/DAY

RRP RM2,860/DAY   SAVE RM861

*T&C Applies

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