Best Practices in Coaching To Increase Employee Performance

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Course Objectives

In this course, delegates learn how to perform the role of a coach who needs to interact with employees, co-workers, team member or others to provide feedback to them. This role can be assigned to anyone including team leaders, managers, supervisors or colleagues. Whatever the role, this course prepares them to provide continuous and periodic feedback to the coachee.

  • Coach colleagues with greater confidence and purpose
  • Use the GROW model to coach, question and guide a coachee
  • Motivate individuals, reduce apathy and increase their confidence in themselves to achieve more than ever before
  • Deliver your potentially negative message and get a good response
  • Use an effective technique to reinforce the behaviour of others in the direction of your choice
  • Apply a powerful method that lets people to discover other people’s true opinion about themselves

Target Audience

  • Managers
  • Office Managers
  • Assistant Managers
  • Supervisors
  • Team leaders
  • Engineers & Senior Engineers

Methodology

Lecture; business games; individual & group activities; feedback session; role plays; demonstration.

Course Modules

  • Module 1: Coaching, Mentoring, aren’t they the same?
  • Module 2: How to Coach      
  • Module 3: Reality, Obstacles & Options and Way Forward
  • Module 4: How to Motivate  
  • Module 5: Coach and Coachee Meeting      
  • Module 6: How to Give Feedback    
  • Module 7: How to Encourage           
  • Module 8: The Importance of Trust

Get To Know The Trainer

Trainer Titus

 4.5

Titus Pereira holds a Bachelor of Management (Accounting & Finance) Hons, University Science Malaysia, and Penang and is currently completing his MBA from MMU.  He is a trained and certified consultant for supply-chain, utilizing the SCOR (Supply-Chain Operations Reference-model) methodology by Supply-Chain Council of USA.

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COURSE DETAILS

COURSE INCLUDE

RM1,199/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

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