Supervisors, Team Leaders and above
This module employs a practical workshop-style “active-learning” approach which includes interactive lectures, small group work activities and presentation, simulations, experience sharing, story analysis, games/group activities and case studies related to the organisation’s actual business will be used as much as possible.
MODULE 1 : WHAT IS MENTORING?
MODULE 2 : WHAT DO MENTORS DO?
MODULE 3 : THE MENTORING PROCESS
MODULE 4 : WHAT IS COACHING?
MODULE 5 : THE NATURE OF COACHING
MODULE 6 : TACKLING PERFORMANCE PROBLEMS
MODULE 7 : PRINCIPLES OF COUNSELLING
MODULE 8 : THE COUNSELLING PROCESS
Ismail has 22 years of working experience, having held several executive and managerial positions, including about 12 years in education and training. He started his career as a Technical Officer with the Ministry of Education, Malaysia. He then joined a privately-run educational institution in Kuala Lumpur as a Principal. He was later appointed to be the Head of Human Resources and was responsible for the training and development of about 100 teaching and administrative personnel. Before becoming a full-time training consultant, Ismail served as the Central HR Training Coordinator for Standard Chartered Bank Malaysia Bhd.
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Coaching and Mentoring Skills
Best Practices in Coaching To Increase Employee Performance
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Coaching and Mentoring For Quantum Success
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Attaining Coaching Greatness (Level 2)
21st Century Leadership, Management and Coaching Skills
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Effective Coaching and Counselling Skills for Leaders
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