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EFFECTIVE COACHING SKILLS & METHODOLOGY FOR MANAGEMENT STAFF

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Course Objectives

 Understand what coaching is and its purpose
 Setting Goals and Master A Structured Tool in Coaching
 Clarify duties
 Specify traits and behaviours
 Managing Performance Problems
 The coaching Model & Process
 Qualities of the effective coach
 The managers’ role as a coach
 Coaching styles and adjust to the culture
 Recognize the importance of preparation
 Identify key principles of coaching
 Recognise good behaviours
 Relate the principles to your work as a coach

  • To give effective feedback in a way that encourages positive change
     Feedback skills
     Ask the right questions

Target Audience

  • For experienced managers or newly appointed supervisors and team leaders who want to create a supportive learning environment helping staff to improve their skills and knowledge and get the best out of their people
  • Line managers who want a structured and effective method of performing their monthly one to ones
  • Line managers who want to develop their staff in their current role and also longer term

Course Modules

MODULE 1 – INTRODUCTION TO COACHING & DEVELOP A COACHING STYLE
MODULE 2 – QUALITIES OF THE EFFECTIVE COACH
MODULE 3 – TO GIVE EFFECTIVE FEEDBACK IN A WAY THAT ENCOURAGES POSITIVE CHANGE DURING COACHING
MODULE 4 – MANAGING PERFORMANCE PROBLEMS
MODULE 5 – QUESTIONING TECHNIQUES IN COACHING
MODULE 6 – MASTER THE STRUCTURED COACHING TOOL USING G.R.O.W COACHING MODEL FOR MANAGERS TO START A COACHING SESSION
MODULE 7 – COACHING ACTION PLAN
MODULE 8 – HOW TO USE COACHING TO PRODUCE HIGH PERFORMING TEAM
MODULE 9 – IDENTIFY KEY PRINCIPLES OF COACHING
MODULE 10 – FOLLOW-UP PLAN FOR CONTINUOUS COACHING

Get To Know The Trainer

Trainer Casey

Trainer Casey

 4.5

Casey , a 27 years sales, management and team building training specialist is acclaimed as one of Malaysia’s most dynamic and inspiring public speaker since 1985 and has steadily increased his stature as one of the leading speakers in this region.  He holds a Bachelor Degree in Applied Economics from University of Malaya and a Diploma in Management from the US. Fluent in three (3) languages, (English, Bahasa Malaysia, and Mandarin), he is an extremely sought after training specialist both locally and internationally

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COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM2,935/DAY

RRP RM4,190/DAY   SAVE RM1,255

*T&C Applies

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