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Enhancing Emotional Intelligence

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Course Objectives

  • Understand EQ and its components
  • Master the 5 pillars of Emotional Intelligence as advocated by Dr Daniel Goldman
  • Discover why you do what you do by understanding your emotions better
  • Manage perceptions and how it is important in EQ mastery
  • Increase your enthusiasm, commitment, initiative, personal creativity and desire to achieve personal and organizational goals
  • Break limiting patterns of behaviour and gain emotional mastery
  • Foster better and more credible relationships with staff and others
  • Be aware on how to help others increase their EQ and produce better outcomes
  • Using EQ skill to promote responding, instead of reacting
  • Learn the techniques of being assertive
  • Manage confrontations, anger and change proactively

Target Audience

This program is design especially for all staffs, Managers and team workers at the workplace

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities

Course Modules

Module 1: An Introduction to Emotional Intelligence
Module 2: Basic Principles
Understanding Emotions
(Self Awareness)Module 3: Self Regulation: Going beyond Self Awareness
Module 4: Personal Mastery – Know Thyself (Self Motivation)
Module 5: One-to-One: EQ at the Individual Level
(Empathy and Managerial Communication & Building Rapport)Module 6: Building Relationships- Handling Conflicts, Coaching and feedback situations (Being assertive)
Module 7: Emotional Intelligence for Social Awareness & Relationship Management
Module 8: Emotional Intelligence in Work Groups and Teams Management with EQ – Applications on the Job

Get To Know The Trainer

Trainer Dr. Harjit

Trainer Dr. Harjit

 4.5

Dr. Harjit  (FCCA, NLP, IHA, Ph.D), has been in the corporate field for the past 16 years (in manufacturing, internet, travel & hospitality (hotel), music and consultancy industry) and in last 15 years, he has consulted and trained on various  programs such as Leadership, Motivational Critical and Lateral Thinking and  NLP related programs to the  working adults.

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM2,670/DAY

RRP RM3,810/DAY   SAVE RM1,140

*T&C Applies

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