Leadership & Management Training for Managers & Supervisors

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Course Objectives

  • Understand and appreciate the role of a supervisor 
  • Apply various leadership styles
  • Know the role of a leader as well as manager
  • Motivate others to perform “above and beyond” 
  • Understand how important is building a successful team
  • Give crystal clear feedback  that their agents will understand – the first time
  • Establish your credibility quickly and earn the respect of those up and down the ladder
  • Communicate  powerfully and confidently in meetings
  • Learn the strategy to give feedback
  • Learn to manage conflict

Target Audience

Executives, Supervisor & Managers

Methodology

Lectures, case studies, management assessment, relevant video clips and management games.

Course Modules

  • Module 1 – Understand Your Role as a Manager
  • Module 2 – Planning & Organizing (P&O)
  • Module 3 – Developing Effective Leadership Skills
  • Module 4 – How to Motivate Your Team and Developing A Positive and “Can Do Attitude” In Your Team
  • Module 5 – Building a High – Performance Team
  • Module 6 – Effective Communication Skills
  • Module 7 – Giving and Receiving Feedback
  • Module 8 – Master the Effective Way the Manage Conflict?
  • Module 9 – How to Harness Emotional Intelligence to Release Creativity & Resilience

Get To Know The Trainer

Trainer Casey

 4.5

Casey , a 27 years sales, management and team building training specialist is acclaimed as one of Malaysia’s most dynamic and inspiring public speaker since 1985 and has steadily increased his stature as one of the leading speakers in this region.  He holds a Bachelor Degree in Applied Economics from University of Malaya and a Diploma in Management from the US. Fluent in three (3) languages, (English, Bahasa Malaysia, and Mandarin), he is an extremely sought after training specialist both locally and internationally

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client's place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM2,670/DAY

RRP RM3,820/DAY   SAVE RM1,150

*T&C Applies

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