Creative, Analytical Thinking, Problem Solving & Presentation Skills

Course Objectives

This program will offer you an overview of the entire creative, analytical and problem-solving processes.  It will also emphasize on key problem-solving tools that you can use in your day to day life.

• Identify types of information to investigate and key questions to ask
• Write solid problem statements that clearly underlines the problem
• Successfully utilise idea generating tools, such as brainstorming, brainwriting, mind mapping
• Developing a criterion to assess the solution to meet the needs and wants
• Perform final analysis or paired comparison analysis in selecting the optimal solution
• Identifying tasks necessary to implement and monitor the progress of the solution
• Structuring the presentation using STAR

Target Audience

• Managers
• Assistant Managers
• Engineers
• Administrative Staff
• Office Staff
• Secretary
• Sales Professionals
• Human Resources
• Sales Executives
• Anyone keen to Improve on their Problem-Solving Skills

Methodology

Lecture, Individual & Group Activity, Feedback Sessions, Discussions, Demonstration, Business Games, Role Plays.

Course Modules

• Module 1: Getting Started
• Module 2: Gathering Information
• Module 3: Problem Definition
• Module 4: Generating Solutions
• Module 5: Analyzing Solutions
• Module 6: Selecting a Solution
• Module 7: Planning Your Next Steps
• Module 8: Speak Like a STAR
• Module 9: Training Exercises (Individual / Group) – Participants/Groups are required to bring along their Notebooks