Handling Employee Grievances, Discipline and Termination

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Course Objectives

This workshop aims to enable you with the skills to handle grievance and disciplinary actions, such that difficult employee situations can be turned around to become opportunities to enhance employee performance. This workshop also aims to enable you with the skills to handle termination confidently, when necessary.

  • Identify your concerns and fears about dealing with grievance and disciplinary issues
  • Define the meaning of a ‘grievance’ and ‘discipline’ in the workplace
  • Distinguish between misconduct and Gross Misconduct
  • Describe why grievance and disciplinary procedures are needed
  • Be aware of the main legislation and how this fit with your organisation’s Grievance and Disciplinary procedures
  • Outline the Disciplinary Process
  • Implement your organisation’s Grievance and Disciplinary procedures

Target Audience

All managers and team leaders who need to deal with grievances and discipline in the workplace who wish to understand good practice and the issued involved in this complex area.

Methodology

This course is highly interactive and uses diverse teaching methods (lectures, self-assessments, group discussions, activities, Q&A, etc.)

Course Modules

  • Module 1: Grievances
  • Module 2: Employment Law 
  • Module 3: Corrective Discipline
  • Module 4:  Handling Disciplinary hearing
  • Module 5:  Types of Misconduct (Major & Minor Misconduct)
  • Module 6: Handling Poor performance (PIP)
  • Module 7: Handling Termination
  • Module 8: Industrial relations

Get To Know The Trainer

Trainer Mathy

 

Mathy holds a Masters in Human Resource Development (majoring in Training & Development) from University Putra Malaysia. She brings with her more than 18 years of working experience in training and consultancy. Mathy is an experienced facilitator with over 18 years in-house corporate experience around Asia. She is passionate about learning and development and has been working in this space for ten years focusing on Change, Culture and People.

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COURSE DETAILS

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RM1,550/DAY

RRP RM2,300/DAY   SAVE RM750

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