Team Leaders and the organisation who are directly invloved in managing the human capital at all levels and functions in the organisation.
This module employs a practical workshop-style “active-learning” approach which includes interactive lectures, small group work activities and presentation, simulations, experience sharing, story analysis, games/group activities and case studies related to the organisation’s actual business will be used as much as possible.
MODULE 1 : INTRODUCTION TO DISCIPLINARY ACTION
MODULE 2 : EIGHT GUIDING PRINCIPLES IN MANAGING DISCIPLINE
MODULE 3 : SEVEN TESTS OF JUST CAUSE
MODULE 4 : HOW DO WE DECIDE WHAT’S APPROPRIATE?
MODULE 5 : DISCIPLINARY PROCEDURES AND ALTERNATIVES
MODULE 6 : LEVELS OF AUTHORITY TO TAKE DISCIPLINARY ACTION
MODULE 7 : RIGHTS OF APPEAL BY THE EMPLOYEE
MODULE 8 : MANAGING ABSENTEEISM
Ismail has 22 years of working experience, having held several executive and managerial positions, including about 12 years in education and training. He started his career as a Technical Officer with the Ministry of Education, Malaysia. He then joined a privately-run educational institution in Kuala Lumpur as a Principal. He was later appointed to be the Head of Human Resources and was responsible for the training and development of about 100 teaching and administrative personnel. Before becoming a full-time training consultant, Ismail served as the Central HR Training Coordinator for Standard Chartered Bank Malaysia Bhd.
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Emotional Intelligence (Online Training)
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