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Emotional Intelligence for Effective Work Performance

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Course Objectives

  • Unlock the power of your emotions and use them to enhance your personal effectiveness on the job.
  • Eliminate your negative attitudes and behaviors that are slowing down your work performance
  •  Increase self management over your impulses by learning how to take control of your emotions instead of letting them control you.
  • Enhance your communication and influencing skills to create trusting and engaging relationships with your colleagues and customers through greater empathy
  • Appreciate the value of optimism and making it feature of your daily life.

Target Audience

  • All employees who wish to take full advantage of their EMOTIONAL INTELLIGENCE to bring about improvement in what they do in their daily lives.

Methodology

Highly participative with lots of realization exercises, case studies, discussions etc

Course Modules

INTRODUCTION TO EQ

  • MODULE 1 – KNOW YOURSELF
  • MODULE 2 – CHOOSE YOURSELF
  • MODULE 3 – GIVE YOURSELF

Get To Know The Trainer

Trainer Joy

 4.5

Joy has over 25 years of training and development as well as human resource experience in various management positions in the education, retail and manufacturing industries. In all her capacities, she has been given the privilege of pioneering the departments. Her areas of training include customer service, management and quality. In 1996, she represented Malaysia in the Fukuoka International Women's Conference in Japan.

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM4,000/DAY

RRP RM5,715/DAY   SAVE RM1,715

*T&C Applies

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