Root Cause Analysis (RCA) With Creative and Innovative Solutions And Effective Report Writing Skills

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Course Objectives

  • Root Cause Analysis is a procedural approach that aims to identify the factors that had an impact on the nature, extent, place, and timing of a harmful result to one or more past events with an objective of identifying the factors that will prevent the harmful outcomes from occurring again.
  • Determine cause of failure. – physical. – operational. – organizational. · Determine class of failure. – specific. – generic, analyze and take corrective action to prevent recurrence. Also to write and complete and effective report on the Corrective Actions taken.
  • This course will enable participants to understand root cause analysis as a procedure for ascertaining, analyzing and preventing the causes of all failures. It will also enhance their report writing skills to ensure a clear and complete corrective action report.

Target Audience

Managers, HODs, all production and Quality Control leaders and staff.

Methodology

We will use slides, slide shows, video clips and case studies using actual examples to ensure all participants understands how to conduct a total Root Cause Analysis creatively and innovatively using Critical Thinking skills.

Course Modules

Day 1 Selecting and defining problem
Day 2 Relevant RCA tools and methodology such as: brainstorming, 5-why chart, Fish bone analysis, 5W1H

Get To Know The Trainer

Trainer Duglas

Trainer Duglas

 4.5

Duglas, a Malaysian, prior to being a trainer cum consultant, held the position as Regional QC Manager, for a leading European Investor. Key responsibilities were to conduct Quality Control Audits for Companies or businesses which were targeted to be acquired or invested anywhere around the globe.  Additionally, he was responsible to carry out re-engineering and restructuring for product or process reliability for the group of companies.

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM2,670/DAY

RRP RM3,815/DAY   SAVE RM1,145

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

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