Lecture, case studies, role-play
This course is designed for all sales executives.
Module 1: What Is NLP and How NLP Can Upselling?
Module 2: Developing Proactive Attitude In UpSelling
Module 3: The Professional NLP Consultative UpSales Process
Module 4: How Front Office and Reservation Build Relationship With Customers?
Module 5: How to Understand The Personality of Customers By Using Reframing Technique?
Module 6: How to Identify Your Clients’ Buying Needs?
Module 7: How to Present, Convince and Persuade Effectively To Corporate Clients and Individual Clients?
Module 8: How to Close The Sales The NLP’s Ways?
Module 9: How to Manage Challenging Conversation?
Casey , a 27 years sales, management and team building training specialist is acclaimed as one of Malaysia’s most dynamic and inspiring public speaker since 1985 and has steadily increased his stature as one of the leading speakers in this region. He holds a Bachelor Degree in Applied Economics from University of Malaya and a Diploma in Management from the US. Fluent in three (3) languages, (English, Bahasa Malaysia, and Mandarin), he is an extremely sought after training specialist both locally and internationally
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RM3,820/DAY SAVE RM1,150