Success In Telephone Sales

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Target Audience

Anyone involved with telephone-based relationships who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned can equally be applied to areas such as customer service or support, where sales opportunities arise during the normal run of work.

Methodology

The session is delivering using a combination of presentation, case analyses, framework development and discussion.

Course Modules

  • Module 1: The Sales Process
  • Module 2: The Fear Factor in Sales
  • Module 3: Maximising Productivity in a Sales Role
  • Module 4: The Telephone as a Business Tool
  • Module 5: Outbound Calls: Developing Your Script
  • Module 6: Pre-Call Planning & Generating Appointments
  • Module 7: Dealing with Gatekeepers
  • Module 8: Incoming Calls
  • Module 9: Action – ABC: Always Be Closing
  • Module 10: Your Personal Action Plan & Setting SMART Goals for Yourself

Get To Know The Trainer

Trainer Leow

Trainer Leow

 4.5

Coach Leow is an out-of-the-box business coach, trainer and consultant who is passionate helping businesses and entrepreneur achieving their business goals. As a business coach, Leow served as mentor & advisor to many business owners, coaching and guiding entrepreneurs to overcome business challenges and setting the right path for

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client's place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM1,999/DAY

RRP RM2,860/DAY   SAVE RM861

*T&C Applies

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