Fakitah Bt Mat Kasa

Trainer Fakitah

4.5

CREDENTIALS

  • Certificate, Institute of Chartered Secretaries and Administrators, UK
  • Certificate (TESOL), London Teacher Training College
  • Member, Institute of Chartered Secretaries and Administrators, UK
  • Certified Trainer, Herman Brain Dominance Index (HBDI)

LANGUAGE

Spoken

  • English
  • Bahasa Melayu
  • Mandarin

Written

  • English
  • Bahasa Melayu
  • Mandarin

INTRODUCTION

Kit is a speaker for the local and international audiences. She has served organisations varying from the SMEs to the multinationals with clients from the tea lady right up to the CEO. Her background ranges from corporate, industrial, academic to research. She has done a stint as the Administrator of United Nations Global Compact Local Network, Malaysia. In January 2019, Kit was appointed as a member on the Industrial Advisory Panel of KDU University College. Her passion is English and has for many years trained adults in the various forms of English; from spoken to written – in specialist areas of nursing, customer service, in more general areas of Proficiency in English and Business Writing, Report Writing and Technical Report Writing and programmes which require specific input and results. She has trained English for SLIM trainees since the national inception.

As she is also trained as a TQM facilitator and in Meta-NLP, she applies these in all her interactions; in training and/ or consultations. Application of Advanced Methods of Thinking Skills. Her success in carrying out training stems from her ability to connect with the participants. She subscribes to understanding and applying Herrmann Brain Dominance Index, synchronising channels of communication at all times, during the course of training.

Kit had successfully completed and is now a Neuro-Semantics Meta NLP Practitioner, holds a Certificate in Accessing Personal Genius and has obtained her Certifications for Coaching Essentials by the International Society of Neuro-Semantics, USA. She is a PSMB certified trainer TTT/0822, by the Human Resource Development Foundation, Malaysia. In her pursuit that individuals should have a holistic professional approach in their careers, occasionally, Kit provides training on dining etiquette and grooming for professionals. This refers to European fine dining etiquette applicable at a full service restaurant.

Some organisations which she researched, consulted and trained are as follows:

 

Main Category of Topic

Eg. Sub-topics

Clients

 

 

 

 

1

English – Spoken

Customer Service

IJM Berhad

  

English at Work

Ramsay Sime Darby

  

Front-liners

EON Berhad

   

Permodalan Nasional Berhad

Jabatan Perdana Menteri

University College Agro Malaysia

    

2

English – Written

Business Writing

Permodalan Nasional Berhad

  

Report Writing

Prokhas Berhad

   

National Procurement Com, Govt of Timor Leste

  

Writing of Proposals

Puncak Semangat Berhad

   

Taylor’s University College

   

Recron Berhad

    

3

English Proficiency

  • SLIM@ PNB Investment Institute
  • MyIPO
  • Swisslog Malaysia Sdn Bhd
  • Celcom Axiata
  
  

4

English for Specific Purposes

Technical Writing

Software Developer

    

5

Leadership Skills

Leadership for Everyone

Ramsay Sime Darby Medical Centre

  

Leadership for Managers

JTEKT Automotive (M) Sdn Bhd

  

Leadership for Young Executives

Prokhas Berhad

6

Presentation Skills

Communication and Presentation Skills

Meditop Corporation (M) Sdn Bhd

National Procurement Com, Govt of Timor Leste

   

Gagasan Offshore Fleet Sdn Bhd

   

I-Perintis Sdn Bhd

PERODUA Berhad

7

Thinking and Problem Solving Skills

Thinking Skills for Executives

Ambank Group

  

Problem Solving and Decision Making Skills

Public Programme

8

Training Skills

Train-the-Trainer

CIAST

  

On the Job Training Skills

PHN Industry Sdn Bhd

  

Training Needs Analysis

Hardy-Flex Group of Companies

    

9

Administrative and Office Management Skills

Proton Berhad

   

MATRADE

   

Kolej Poly-Tech MARA

   

DRB HICOM Berhad

10

Malaysian Culture

  • Meetings and Events Australia
  • Kuala Lumpur Convention Centre
  • Malaysian International Trade and Exhibition Centre
  

11

Other Tailor-made Programmes

Pre-Retirement

Sime Darby Properties Berhad

  

Customer Service

MARA Group

I Perintis Group

  

HR for Non HR

KDU University College

12

For Manufacturing Industries

  • Supervisory
  • Managerial
  • Leadership

Various Companies

The following are publications which she was involved in:

 

Name of Publication

Role

Year of Publication

1

Code of Practice on Energy Efficiency and Use of Renewable Energy in Non-Residential Buildings

Member of Technical and Non-Technical Committees

2002 – SIRIM

2

Competitiveness and Soft-skills Study of Undergraduates

Lead Researcher

2014

AWARDS

  • Bronze Award, Malaysian Society for Occupational Safety and Health (MSOSH)

PUBLICATIONS

  • na

ARTICLES

  • na

VIDEOS

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