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Trainer Piyush

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CREDENTIALS

  • Bachelor’s Degree in Electrical Engineering (Computer Engineering)
  • Certified ITIL® Foundation v3
  • Certified ITIL® Intermediate – IT Service Operation
  • Certified Neuro Linguistic Programming Practitioner
  • Certified Prince2 Practitioner
  • Certified HRDC Trainer

LANGUAGE

Spoken & Written

  • English
  • Bahasa Malaysia

INTRODUCTION

Indy has a Bachelor’s Degree in Electrical Engineering (Computer Engineering). He is certified in ITIL® Foundation v3 and ITIL® Intermediate – IT Service Operation. He has Practitioner certifications in PRINCE2® and Neuro Linguistic Programming. He is also a HRDC certified trainer.

Indy has more than 13 years of experience in the IT-BPO (Information Technology-Business Process Outsourcing) industry. He has worked for VADS Bhd., Atos Services (M) Sdn. Bhd., DXC Malaysia Sdn. Bhd., and Thomas Duryea Logicalis Asia Pacific MSC Sdn. Bhd. He is an experienced Technical Support Engineer, Quality Specialist, Service Improvement Specialist, Professional Trainer and Training and Quality Manager.

He is experienced in conducting the following soft-skills programs:

  • personal effectiveness,
  • leadership development programs
  • Customer Service Skills
  • Business Writing Skills
  • Presentation Skills
  • American and Australian Culture
  • Behavioural Interviewing Skills

He is also experienced in conducting leadership development programs that focusses in :

  • enhancing Effective
  • Communication
  • Motivation
  • Delegation
  • Coaching
  • Negotiation skills in Managers

His programs enable leaders to better manage time, performance, conflicts, and stress in the workplace. He applies the coaching technique in his leadership training sessions and lets his participants rediscover themselves to identify their strengths and weaknesses.    

Indy is also skilled in conducting Training Needs Analysis and developing training roadmaps. Throughout his career, Indy has coached numerous personnel to achieve their targets and career goals. He continues to share his experience and know-how to help others in all his training sessions. He uses a practical, targeted, process-oriented, data-driven approach.

He believes in interactive training where all share knowledge to achieve a common goal. He also strongly believes that everyone has a good idea and an answer to their own challenges, some simply need a little encouragement and guidance to properly develop and implement it.

Organizations that have benefitted from his expertise include Intel Technology Sdn. Bhd., Agilent Technologies (M) Sdn. Bhd., Seagate Global Business Services (M) Sdn. Bhd., Worley Shared Services Sdn. Bhd., Swisslog Malaysia Sdn. Bhd., Panasonic Automotive Systems Malaysia Sdn. Bhd., InfoVista Sdn. Bhd., PalmHead Holdings Sdn. Bhd., Insurance Services Malaysia Sdn. Bhd., Lam Soon Edible Oils Sdn. Bhd, and many others. He has trained Office Administrators, HR Personnel, Customer Service Representatives, Project Managers, Software Developers, and many others.

AWARDS

  • Certificate of Excellence, DXC Malaysia Sdn. Bhd. (2015)
  • Compliment Certification, VADS Bhd. (2008)
  • Compliment Certification, VADS Bhd. (2007)

PUBLICATIONS

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ARTICLES

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VIDEOS

TRAINING GALLERY

4.6

  • 66%
  • 31%
  • 3%
  • 0%
  • 0%
  • NK
    NG KAR KIT
    Senior Executive, Engineering

    5

  • OC
    Ooi Cinly
    Executive, Engineering

    5

  • MD
    Muhammad Izzwan Bin Dzulkifli
    Executive, Others

    5

    Awesome Trainer!
    I have enjoyed the agile and scrum training session. Looking forward to apply to my workplace. Thank you!
  • MI
    Mohd Abas Ibrahim
    Manager / Supervisor, IT Management

    5

    Owesome
  • SK
    Syed Qadri bin Syed Khairi
    Executive, Engineering

    5

    Agile and scrum fundamental bootcamp
    Very informative and helpful
  • SL
    Sharon Ee Sue Ling
    Director, Project Management

    5

    Great Agile and scrum bootcamp
  • KH
    Koay Pin How
    Senior Executive, Engineering

    5

    Excellent trainer & course!
  • NO
    Norlilawati Osman
    Assistant Manager, IT Management

    5

  • IM
    Izwan Bin Muhamad
    Manager / Supervisor, IT Management

    5

  • FK
    FATEN HAZRINA ABUL KASSIM
    Executive, IT Management

    5

  • MC
    Muhammad Audy bin Mohd Shaiful Adli Chung
    Junior Executive, Engineering

    5

    Good program for employees
    I love the details explanation
  • SS
    Sharmila Subramaniam
    Junior Executive, Project Management

    5

  • MN
    Mohd Naim Bin Mohd Jain Noordin
    Senior Executive, Engineering

    5

  • AS
    Abu Zar Bin Sohadis
    Senior Manager, Others

    5

  • MJ
    Muhammad Razwan Johari
    Executive, Engineering

    5

  • LP
    LIM WEI PIN
    Executive, Engineering

    5

  • DK
    Dhanu Krishnan
    Senior Executive, Research and Development

    5

  • NM
    NURLIZA MUSTAFFA
    Manager / Supervisor, Operations

    5

  • AF
    Alex Wong Kien Fatt
    Senior Manager, IT Management

    5

    Training
  • AI
    ABD SAMAD JAMALUDDIN BIN IBRAHIM
    Manager / Supervisor, IT Management

    4

  • YA
    Yusof, Mohd Yusriq Azrin
    Junior Executive, Engineering

    4

  • JY
    Jasmine Yo
    Manager / Supervisor, IT Management

    4

  • YY
    Yukhairi Bin Yahaya
    Senior Manager, IT Management

    4

  • AT
    Arvin Tington
    Executive, Others

    4

  • CL
    Cheong Mei Ling
    Senior Executive, IT Management

    4

  • CT
    Chun Fui Tham
    Executive, Engineering

    4

    Informative course
    Good to obtain broad overview and learn about common practises of Agile scrum framework
  • PH
    Poh Ker Haw
    Senior Executive, Engineering

    4

  • TY
    Tan Hung Yee
    Manager / Supervisor, IT Management

    4

  • RD
    Rachel Rabiam Deng
    Executive, HR / Learning and Development

    3

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