Renukka e1590050012465

Trainer Renu

CREDENTIALS

  • Bachelor of Science in Food Science & Technology, University Putra Malaysia (1999)
  • Certified Trainer (TTT- HRDC) / Coach

LANGUAGE

Spoken

  • English
  • Bahasa Melayu

Written

  • English
  • Bahasa Melayu

INTRODUCTION

Renukka has an extensive work experience of 20 years. She carries a wide-ranging experience of 6 years in hotel industry (having worked with 5-star hotel – The Westin Singapore / Swissotel the Stamford / The Westin KL / Doubletree by Hilton), 4 years in banking industry (HSBC UK call centre / Hong Leong Bank) and 10 years in education and training industry (Taylor’s College / Taylor’s University / Training provider).

Renukka, having shouldered various responsibilities (from telephone operator to supervisor of the front office / from Assistant Manager to Training Manager / in house Trainer to freelance Trainer), brings a wealth of corporate experience which reinforces her skills to impact and connect with the participants.

Some of the methodologies she uses during the training include lectures, games / activities, group presentations, demonstrations / role plays, real life experiences, sharing of best practices, discussions and extensive use of Audio-visual-aids. Thus, making her training lively and fun filled session for the participants to learn. Her training sessions are always customized to the needs of the participants to ensure learning takes place.

She is full of positive and vibrant energy. Her passion for customer service and training drives her to work hard in getting her job done well.

Over the 20 years, Renukka has trained various managers, executives, admin staffs, front liners, call centre agents, hotel staffs and college students; spearheading skills development in customer service, personal development and inspiring transformational growth in them.

AWARDS

  • Service Excellence Award – Silver from the Singapore Hotel Association.

PUBLICATIONS

  • na

ARTICLES

  • na

VIDEOS

TRAINING GALLERY

5

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%
  • Ct
    Chia mee ting
    Junior Executive, Food & Beverage

    5

  • SN
    SITI NURDAYANA BT MOHD NOOR
    Junior Executive, Food & Beverage

    5

    LOVE THIS TRAINING!!!! so helpful 🤍🤍🤍
  • MR
    MUHAMAD KHAIRUL BIN RUSLI
    Junior Executive, Food & Beverage

    5

    Yess
  • Kh
    Konok hossen
    Junior Executive, Food & Beverage

    5

    I like this class
  • Ma
    Mohd sajali bin arsat
    Junior Executive, Food & Beverage

    5

    Very nice
  • Ks
    Khairul islam sajib
    Junior Executive, Food & Beverage

    5

    I just like this class.
  • H(
    Halima Binti Husain (aiza)
    Manager / Supervisor, Food & Beverage

    5

  • NI
    NIK MUHAMMAD FIRDAUS BIN ISHAK
    Junior Executive, Food & Beverage

    5

    It nice
  • Ah
    Ahmad ilham hakimi
    Junior Executive, Food & Beverage

    5

    Training is fun

MEMBERS ONLY FEATURE

Kindly sign-up or log-in to get access.

LOGIN

Login with your social account

or

Don’t have an account with us?

FREE FOR LIFE

Sign Up to Bookmark your Favourite Course
or Request for a Quotation instantly

Sign in with your social account

or

By signing up, you agree to our Terms of Use and Privacy Policy

Have an account with us already?