Trainer Shalina

CREDENTIALS

• Master in Business Administrator in IT, University Deakin, Melbourne, Australia
• Bachelor in Sciences in Electrical and Computer Engineering from Ryerson Polytechnic University Toronto, Canada. 

• Diploma in Computer Engineering, Polytechnic Ungku Omar, Ipoh, Perak

• Certificate in Computer Engineering, Polytechnic Port Dickson, Negeri Sembilan

LANGUAGE

Spoken

• English
• Bahasa Melayu

Written

• English
• Bahasa Melayu

INTRODUCTION

Shalina has   20   years   of experience in IT related fields including 11 years in conducting public courses. She specializes  in  Corporate  IT  infrastructure  planning  (networking,  troubleshooting and  system  integration),  conducts  applications  training  programs  such  as Microsoft,  Adobe,  Lotus  and  COMPtia  products  as  well  as  organizes  and conducts exhibitions and seminars.

Her wide range of applications and IT related experience allows her to develop and customize training programs for her client’s individual needs.  She has successfully trained professionals on a regular basis from many industries  including INTAN ( Institut  Tadbiran  Awam  Negara  ),  3P  Projects  ,  PROTON  Tg  Malim, Miayzu  (M)  Sdn  Bhd,  Celcom  Axiata,  Affin  Bank  Berhad,  PT  Gusti  Puri,  CIMB,HSBC,  LAM  Soon  Edible  Oil  (Melaka),  SIRIM,  Jabatan  Akauntan  Negara, Kementerian  Kesihatan  Malaysia,  Kementerian  Kewangan,  Kementerian Pertanian,  Lembaga  Pertubuhan  Peladang,  Jabatan  Perangkaan  Dan  Statistik, Jabatan  Akauntan  Negara,  Tentera  Laut  Di  Raja  Malaysia  (TLDM),  Kementerian Penerangan, Komunikasi Dan Kebudayaan,Hospital Putrajaya,  SKALI,  Sime Darby Berhad,  POS  Malaysia  Berhad  ,  MRCB  ,  MISC  ,  Syarikat  Prasarana  Negara Berhad , Petronas Carigali , Dewan Bahasa Dan Pustaka , AVON and many more.

She  has  conducted  training  courses  in  Malaysia,  Indonesia  and  Brunei using  programs  developed  by  her  and  others  based  on  the  “competency” approach  which ensures successful learning through “drawing out ” hidden ideas during the training session.  Her training programs have consistently been rated  as “excellent“  by  her course  participants and corporate  clients.

 PROFESSIONAL QUALIFICATION:

• Certified Train The Trainer – PSMB
• Certified Microsoft Certified Application Specialist (MCAS)
• Certified Microsoft Certified Technology Specialist (MCTS)
• Certified Microsoft Certified System Engineer (MCSE)
• Certified Virtual University Enterprise Administrator (VUE)
• Certified Microsoft Certified Trainer (MCT)
• Certified BA+CT A+ Service Technical (A+)

• PC Support Skills Level 1-3
• PC Fundamentals Level 1-3

• Microsoft Certification Certified Professional

• Microsoft Back Office Products
• Microsoft Application
• Microsoft Small Office Products
• Microsoft Server And Administrator

 COURSE ABLE TO TRAIN

• Microsoft Office Applications ( Office365,2013,2010,2007)
• Managing Projects With Microsoft Project Applications
• Business Office Applications
• Data Management
• Data Analysis With Microsoft Excel
• Maximising Pivot Tables For Crunching Data
• Project Management Framework
• Risk Management
• Technical Courses
• Effective Presentation Skills
• Personal Information Manager and Communications Program.
• Microsoft Certified System Engineer ( MCSE )
• Microsoft Certified Application Specialist ( MCAS )
• CompTIA A+

MICROSOFT CUSTOMISED COURSES (Designed and Customised By Shalina)

• Tips And Tricks For Microsoft Office 2013 / 2010
• Data Analysis With Microsoft Excel 2010 / 2007 / 2003
• Data Mining With Microsoft Excel 2010 / 2007 / 2003
• Extreme Makeover Using Microsoft Power Point 2010 / 2007
• Project Management Analysis Using Microsoft Excel 2010 / 2007
• Financial Analysis Using Microsoft Excel 2007 / 2003
• Create A Dynamic And Immediate Summarization Using Pivot Table And Pivot Chart.
  • Using Analysis Tool Pak In Microsoft Excel
  • Microsoft Excel More Functions And Formulas
  • Project Analysis With Microsoft Excel ( provide s-curve chart )
  • Basic Computer Fundamentals For Non IT Users
  • Presentation Skills
  • Showcase Your Data With Charts

WORKING EXPERIENCE:

 Position Title               :           Trainer

 Duration                       :           2005 – present

 Responsibility              :

She has 11 years in conducting public courses specializing in corporate  IT  infrastructure  planning  (networking,  troubleshooting and  system  integration),  conducts  applications  training  programs  such  as Microsoft,  Adobe,  Lotus  and  COMPtia  products  as  well  as  organizing  and conducting exhibitions and seminars.

Company                     :           IKCOM Solution (M) Sdn Bhd

Position Title               :           Technical Specialist cum Learning Consultant

 Duration                       :           1999-2004

 Responsibility              :

Prior to  designing,  planning and  implementing network  infrastructure  for  clients, she  was  also  being  assigned  to  conduct  classes  for  clients/end  users  for  after implementing  the  network  infrastructure.  At the same time, she also often conducted public seminars and workshops.

Her job tasks include:

• Training on software packages for corporate and public
• Preparing and updating courseware & training manuals
• Consulting clients for networking and system planning
• Troubleshooting and repairing of computers
• Web Design Consultant
• On-site maintenance
• Ad-hoc PC support ( troubleshooting & Installations )
• Help Desk
• On-site training

 Company                     :           Tenaga Nasional Berhad

Position Title               :           Electrical Engineer

 Duration                       :           1992 – 1997

Responsibility              :

Took care of the operations of the Business Facilities unit department and was responsible for   new projects such as installation of new IT infrastructures for all TNB districts and regional offices. She also handles   matters from troubleshooting and installing network’s systems and equipment for smooth operations.

Liaised with contractors and TNB vendors plus managed project resources to ensure project’s objectives and datelines are on track. It was here that she was exposed to Project Management and the training world where she occasionally was required  to  train  her  juniors  on  IT  networking  and  office  applications.