Business > Managing Stakeholders Engagement

Managing Stakeholders Engagement

Course Objectives

At the end of this session, participants should be able to:

Communicate assertively with stakeholders,
Establish stakeholder engagement,
Articulate stakeholders’ needs,
Manage stakeholders’ expectations,
Resolve conflicts to cultivate win-win situations

Target Audience

Staff, supervisors, high potentials, managers, and executives

Methodology

The Course content will be delivered through short lectures, group discussions, group presentation, roleplay and skill practice during the training programme. Certification in training will be awarded to the participants upon full attendance and assessment results of competency.

Course Modules

The THREE (3) essential steps towards assertive stakeholder communication

Essential 1: Establish assertive communication strategy

Essential 2: Draw out stakeholder mapping

Essential 3: Prepare for stakeholder communication

The FOUR (4) tips to cultivate stakeholder engagement

Reinforce the right actions ‘F.A.S.T’ with your stakeholders

Get To Know The Trainer

Trainer P.G

Paul graduated with a Bachelor of Marketing and E-Commerce from University of Curtin, Australia. He also attained a Diploma in Hotel Catering and Management from the American Hotel and Motel Association. He is a Certified Trainer under the Pembangunan Sumber Manusia Berhad (Ministry of Human Resource, Malaysia).

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