High Performance Management & Leadership

Course Objectives

In this program, you will learn how to:

  • Take your team to a higher level as a leader
  • Enhance your communication skills to resolve conflicts
  • Overcome obstacles to achieve organisational objectives
  • Handle the diverse backgrounds of the people you manage and lead

Target Audience

Methodology

15% interactive lecture, 70% participative activities, 15% group discussions. Can be conducted 100% in English, 100% in BM or a mixture of both

Course Modules

Part 1: NLP tools for management and leadership

  • Attitudes of excellent team-managers and leaders
  • Leveraging on the different NLP personalities of team members
  • Varoius methods to motivate your team
  • Intrinsic and extrinsic factors in outstanding leadership in elevating team performance
  • NLP-strategies to manage people’s heart and minds
  • Interactive session, personality-tests and group discussions.

Part 2: Steps in Enhancing your communication in conflict issues

  • Determining your communication aptitude as a leader and manager
  • Results-driven tactics to communicate effectively across the board
  • Traits of interpersonal conflicts: the psychology underneath human relationships
  • EQ tools in negotiation that leaders use to persuade others
  • Objectives and approaches in communicating with difficult people
  • Hands-on group activities to create team harmony
  • Interactive session, in-class demonstrations and group presentations.

Part 3: Effective strategies in Goal-setting and Achievements

  • Applying the secrets of decisive leaders to achieve goals
  • Linking the SMART approach with clear objectives
  • Validating your leadership style in terms of creativity and adaptability
  • Improving your strategic thinking through mental maps
  • NLP ways to solve complex problems and make touch decisions towards achieving team goals
  • Interactive session, case-discussions, inter-group challenges.

Part 4: Approaches in nurturing Diversity

  • Devices and deliverables in organizational inclusivity
  • Rectifying the most common mistakes other leaders make when dealing with diversity
  • Techniques to embrace and nurture diverse thinking perspectives in your team
  • Engaging various personality types to contribute towards higher team performance
  • Obstructions and obstacles in leading a high performance team of diverse talents
  • Hands-on group activities
  • Interactive session, role-plays, group assignment and presentation

Highlights: interactive lecture, group activities, personality profiling, role-plays, partner discussions, case dissection, in-class demo, intergroup challenges, presentations of action plans

Get To Know The Trainer

Trainer Harold

 4.5

Harold, who graduated with a degree in the Education field from University Putra Malaysia(UPM), has vast experience and strengths in various fields related to consumer and people skills. Being an effective communicator with customer care skills, he ventured further into the teaching line, being involved in both the major languages which are English and Bahasa Melayu whilst tutoring adults associated with companies and colleges.

Trainer Alvin

 4.5

A fiery & zany speaker, Dr. Alvin, uses his more than 15 years’ academic and professional experience to create training modules that are fun and result-driven, based uniquely on Drama Psychology. He conductsworkshop for all corporate levels and diverse.

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THIS PUBLIC COURSE INCLUDES

*T&C Applies

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