This program aims to equip people managers with ability to recognize the signs of demotivation in a remote workforce and take the necessary steps to mitigate them and ensure continued success for the future.
Managers, Supervisors, Team Leaders and Executives who manage a remote workforce that need to understand the prolonged impact that working from home has on employees and take the necessary steps to prevent inefficiencies and burnout.
Lecture and discussions.
Indy has more than 13 years of experience in the IT-BPO (Information Technology-Business Process Outsourcing) industry. He has worked for VADS Bhd., Atos Services (M) Sdn. Bhd., DXC Malaysia Sdn. Bhd. and Thomas Duryea Logicalis Asia Pacific MSC Sdn. Bhd. He is an experienced Technical Support Engineer, Quality Specialist, Service Improvement Specialist, Professional Trainer and Training and Quality Manager. He specializes in soft-skills and leadership development programs.
All-You-Can-Learn Buffet Promo
Operational Excellence with Microsoft Excel (Part A)
Operational Excellence with Microsoft Excel (Part B)
Maintaining a Motivated Remote Workforce (Part A)