Breakthrough Leadership: VUCA! (Volatility, Uncertainty, Complexity & Ambiguity)

Course Objectives

You cannot stop events such as the rapid changing market places, and with business advances progressing faster every day, as a leader: How do you anticipate, avoid, resolve or even “save” your organization in this ever changing business landscape? Despite being beneficial at time, changes in external environment (read political, economical, social, technological) have brought with it increased volatility, uncertainty, complexity and ambiguity or, as it’s now known in leadership language as VUCA. Welcome to the new norm called VUCA, or face organizational disaster. Welcome to the new art and style of leadership in the 21st Century.

  • Realise and Understand the impact of VUCA in today’s dynamic business
  • Seriously examine the VUCA principle in order to apply its practicality
  • Implement unique skills and techniques to lead through VUCA
  • Enhance leadership self-awareness in today’s ever changing world
  • Bring to fore the fullest potential of your team members by using tools and techniques of VUCA
  • Apply the best leadership principles which are inspiring
  • Become an effective and efficient leader in the modern world
  • How to turn VUCA to your advantage

Target Audience

This program is prepared for senior managers, C-suites, leaders, managers and anyone who has departmental or higher responsibilities, plus identified talent, high potentials and future leaders


The course will be delivering through a combination of Metaphoric and Learning-By-Doing approach, where as the participants will be going through various simulation scenario which interact with the subject itself. At each stage, the participants will need to exercise the techniques that been taught and practice them to self-develop their level of skills.

Course Modules

21st Century VUCA Leadership

  1. VUCA definition, examples and cases
  2. Old versus new: Typical Leadership vs. VUCA Leadership
  3. VUCA Leader: how aware are you?
  4. How to apply Change Leadership in VUCA
  5. Turning Volatility to Vision
  6. Workshop

VUCA: Achieving Understanding out of Uncertainty

  1. What are the Factors leading to uncertainty
  2. Team and organization dynamics
  3. Gaining understanding through key principles of communication
  4. How to combat and control uncertainty
  5. Workshop

VUCA: Delivering Clarity out of Complexity

  1. Complexity versus complication
  2. RACI tool: how to balance and define roles and responsibilities
  3. Think out of the box or break the box: clarity
  4. Rational approach to problem solving and decision making: no more repeat confusions
  5. Workshop

VUCA: Realizing Agility out of Ambiguity

  1. What is agility
  2. How to use agility to get out of ambiguity
  3. Proactive-ness and Reactive-ness: “strategization” of goals
  4. Continuous Improvement: talk is so easy, how to do it
  5. Presenting the 3 supporting pillars
  6. Concept and application of empowerment
  7. Workshop

  24. Summary & Next steps

Get To Know The Trainer

Trainer Andrew


Andrew has been a trainer and management consultant since 1991, specializing in the areas of Strategic Thinking, Leadership Transformation, Lean, QC Tools, VSM, 8D Problem Solving, performance management, productivity improvement, behavioral change, and Critical & Creative Thinking.

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RRP RM2,250/DAY   SAVE RM500

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