Leadership > The Art of Leadership Time, Conflict and Stress Management

The Art of Leadership Time, Conflict and Stress Management

4.7

Course Objectives

To identify the main reasons for poor time management
To effectively manage and optimize the use of time
To determine why conflicts occur in the workplace
To learn the strategies to mitigate and prevent conflicts
To effectively manage and channel stress

Target Audience

Managers, Supervisors, Team Leads, and Executives who lead teams and need to learn how to effectively manage time, conflicts and stress that occur in the workplace.

Methodology

The course content will be delivered through self-assessment, lectures, group discussions, role-play and SWOT analysis during the training program. Certification in training will be awarded to the participants upon full attendance and assessment results of competency.

Course Modules

MODULE 1: THE SIGNIFICANCE OF TIME
MODULE 2: THE IMPORTANCE OF TIME MANAGEMENT
MODULE 3: THE ROOT CAUSE OF TIME WASTAGE
MODULE 4: MANAGING AND OPTIMIZING TIME
MODULE 5: CONFLICTS IN THE WORKPLACE
MODULE 6: CONFLICT MANAGEMENT TECHNIQUES
MODULE 7: STRESS MANAGEMENT

Get To Know The Trainer

Trainer Indy

4.5

Indy has more than 13 years of experience in the IT-BPO (Information Technology-Business Process Outsourcing) industry. He has worked for VADS Bhd., Atos Services (M) Sdn. Bhd., DXC Malaysia Sdn. Bhd. and Thomas Duryea Logicalis Asia Pacific MSC Sdn. Bhd. He is an experienced Technical Support Engineer, Quality Specialist, Service Improvement Specialist, Professional Trainer and Training and Quality Manager. He specializes in soft-skills and leadership development programs.

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THIS PUBLIC COURSE INCLUDES

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.7

NA
Nurul Aqilah Abas
Executive, Marketing / Design
5
ST
Sharon Tee
Manager / Supervisor, HR / Learning and Development
5
MH
Muhamad Nazirul Bin Mohd Hisham
Executive, Marketing / Design
5
S
Salehuddin
Assistant Manager, Food & Beverage
5
Good training
S
Salehuddin
Assistant Manager, Food & Beverage
5
SM
Siti Suhailah binti Muslim
Executive, Marketing / Design
5
Good!
NM
Nor Hidayah Mazlan
Executive, Others
5
MC
Mark Teoh Khai Cheik
Senior Executive, Sales
5
Overall good learning. Looking forward for the next class. Thank you Mr.Indy
CO
Crystalline Ooi
Senior Executive, Sales
5
Trainer taking care everyone nicely. Awesome!
MH
Muhammad Hazwan Bin Hohpin
Executive, IT Management
5
AL
Aaron Low Joon Ling
Executive, IT Management
5
CS
Chelsea Lim Chiew Seah
Manager / Supervisor, Accounting and Finance
5
QV
Quang Ngoc Vien
Executive, Engineering
5
MS
Mansi Sharma
Executive, Quality Assurance
5
NM
Nur Athirah Maskur
Executive, Marketing / Design
5
AW
ADIL ASRAF AB WAHAB
Assistant Manager, Administration / Secretarial
5
Best
ys
yew hong seng
Senior Executive, IT Management
5
PY
Phyllis Cheng Jia Yin
5
SM
Sasha Mary Santa Maria
5
TE
TEO SIEW ENG
5
LE
Lee Eva
5
YY
Yong Mun Yi
Executive, HR / Learning and Development
4
MA
Muhammad Azmi Bin Che Aziz
Executive, Marketing / Design
4
SK
Suzein Binti Kinang
Manager / Supervisor, Customer Service / Hospitality
4
Really interactive & informative training
Yh
Yow Chan huan
Executive, IT Management
4
SP
Sweta Padhi
4
FG
Fiona Gouw
4
TY
TIU KIEN YOW
4
Great
Fruitful event
CK
Chue Cheng Kuan
4
SP
Sweta Padhi
3
New leaders should attend the training
The training is very practical oriented where the trainer engages well with the attendees. However, it can be more knowledge oriented as conflict and stress management sessions were vague and not very helpful to me.