The Art of Leadership Time, Conflict and Stress Management

4.7

Course Objectives

  • To identify the main reasons for poor time management
  • To effectively manage and optimize the use of time
  • To determine why conflicts occur in the workplace
  • To learn the strategies to mitigate and prevent conflicts
  • To effectively manage and channel stress

Target Audience

Managers, Supervisors, Team Leads, and Executives who lead teams and need to learn how to effectively manage time, conflicts and stress that occur in the workplace.

Methodology

The course content will be delivered through self-assessment, lectures, group discussions, role-play and SWOT analysis during the training program. Certification in training will be awarded to the participants upon full attendance and assessment results of competency.

Course Modules

  • MODULE 1: THE SIGNIFICANCE OF TIME
  • MODULE 2: THE IMPORTANCE OF TIME MANAGEMENT
  • MODULE 3: THE ROOT CAUSE OF TIME WASTAGE
  • MODULE 4: MANAGING AND OPTIMIZING TIME
  • MODULE 5: CONFLICTS IN THE WORKPLACE
  • MODULE 6: CONFLICT MANAGEMENT TECHNIQUES
  • MODULE 7: STRESS MANAGEMENT

Get To Know The Trainer

Trainer Indy

 4.5

Indy has more than 13 years of experience in the IT-BPO (Information Technology-Business Process Outsourcing) industry. He has worked for VADS Bhd., Atos Services (M) Sdn. Bhd., DXC Malaysia Sdn. Bhd. and Thomas Duryea Logicalis Asia Pacific MSC Sdn. Bhd. He is an experienced Technical Support Engineer, Quality Specialist, Service Improvement Specialist, Professional Trainer and Training and Quality Manager. He specializes in soft-skills and leadership development programs.

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COURSE DETAILS

COURSE INCLUDE

RM1,199/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.7

  • 70%
  • 27%
  • 3%
  • 0%
  • 0%
  • NA
    Nurul Aqilah Abas
    Executive, Marketing / Design

    5

  • ST
    Sharon Tee
    Manager / Supervisor, HR / Learning and Development

    5

  • MH
    Muhamad Nazirul Bin Mohd Hisham
    Executive, Marketing / Design

    5

  • S
    Salehuddin
    Assistant Manager, Food & Beverage

    5

    Good training
  • S
    Salehuddin
    Assistant Manager, Food & Beverage

    5

  • SM
    Siti Suhailah binti Muslim
    Executive, Marketing / Design

    5

    Good!
  • NM
    Nor Hidayah Mazlan
    Executive, Others

    5

  • MC
    Mark Teoh Khai Cheik
    Senior Executive, Sales

    5

    Overall good learning. Looking forward for the next class. Thank you Mr.Indy
  • CO
    Crystalline Ooi
    Senior Executive, Sales

    5

    Trainer taking care everyone nicely. Awesome!
  • MH
    Muhammad Hazwan Bin Hohpin
    Executive, IT Management

    5

  • AL
    Aaron Low Joon Ling
    Executive, IT Management

    5

  • CS
    Chelsea Lim Chiew Seah
    Manager / Supervisor, Accounting and Finance

    5

  • QV
    Quang Ngoc Vien
    Executive, Engineering

    5

  • MS
    Mansi Sharma
    Executive, Quality Assurance

    5

  • NM
    Nur Athirah Maskur
    Executive, Marketing / Design

    5

  • AW
    ADIL ASRAF AB WAHAB
    Assistant Manager, Administration / Secretarial

    5

    Best
  • ys
    yew hong seng
    Senior Executive, IT Management

    5

  • PY
    Phyllis Cheng Jia Yin

    5

  • SM
    Sasha Mary Santa Maria

    5

  • TE
    TEO SIEW ENG

    5

  • LE
    Lee Eva

    5

  • YY
    Yong Mun Yi
    Executive, HR / Learning and Development

    4

  • MA
    Muhammad Azmi Bin Che Aziz
    Executive, Marketing / Design

    4

  • SK
    Suzein Binti Kinang
    Manager / Supervisor, Customer Service / Hospitality

    4

    Really interactive & informative training
  • Yh
    Yow Chan huan
    Executive, IT Management

    4

  • SP
    Sweta Padhi

    4

  • FG
    Fiona Gouw

    4

  • TY
    TIU KIEN YOW

    4

    Great
    Fruitful event
  • CK
    Chue Cheng Kuan

    4

  • SP
    Sweta Padhi

    3

    New leaders should attend the training
    The training is very practical oriented where the trainer engages well with the attendees. However, it can be more knowledge oriented as conflict and stress management sessions were vague and not very helpful to me.
OF 3More

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