Problem Solving and Decision Making Methodology

Course Objectives

• To solve problems and prevent recurrence of those problems.
• Understand Standard problem-solving methodology
• Document and communicate progress during your problem-solving project
• Provide a common language and approach to solving problems.
• Use a data-based approach to ensure problems are correctly identified and eliminated
• Enhance decision making skills

Target Audience

The programme is suitable for those who are involved in problem solving situations, such as  executive, supervisory level staff and above

Methodology

Problem solving is a major challenge for any organization. This programme has been specially designed to lead participants to appraise, examine and diagnose systematically a problem situation and to generate actions utilizing analytical tools, using decision making skills which is a major part of this process.

Course Modules

• Module 1 : Define the Problem        

  Module 2 : Current  situation?

  Module 3 : Cause Analysis

  Module 4 : Solution

  Module 5 : Check Results

  Module 6 : Standardization

  Module 7 : Future Plans