Live Virtual Training (Most Popular!) > Understanding Key Performance Indicators
Supervisors, executives, managers, senior managers, heads of departments and anyone who needs to handle their areas well.
The course will be delivered through a combination of Metaphoric and Learning-By-Doing approach, where the participants will be expected to go through various cases, examples, and scenarios which interact with the subject itself. Active learning activities are included to allow participants the opportunity to be fully engaged, and these may include:
Module 1: Introduction to Performance Measurement and KPI
Module 2: Why KPI?
Module 3: Right & wrong types of KPI: How to set the correct KPI
Module 4: Workshop: setting KPIs for your departments
Module 5: Parkinson Principle
Module 6: How to set correct goals/targets in KPI?
Module 7: System concept & Periodic Review
Module 8: Continuous improvement and raising the bar
4.5
Andrew has been a trainer and management consultant since 1991, specializing in the areas of Strategic Thinking, Leadership Transformation, Lean, QC Tools, VSM, 8D Problem Solving, performance management, productivity improvement, behavioral change, and Critical & Creative Thinking.
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