Trainers

CREDENTIALS

• Diploma in Fashion Design
• PSMB Cert. In Training TTT

LANGUAGE

Spoken

• English

Written

• English

INTRODUCTION

Shermyn graduated with a Diploma from a prestige local university and has vast wealth of knowledge and competence in variety of areas relating to people and consumer skills leaded by her participation in multiple teambuilding and motivation events in the year. As a proficient communicator with strong customer service abilities who held a managerial position for years, she progressed into the teaching field by training individuals connected from small to medium-sized enterprises in English, Bahasa Malaysia, and Mandarin.

Her exceptional experiences as a valued associate trainer for various organizations such as Ericsson Malaysia Sdn Bhd, Coca-Cola Refreshments Sdn Bhd, ByteDance Malaysia, Sunray Construction & Interior Sdn Bhd, Pembangunan Bintang Baru Sdn Bhd, etc as well as her interpersonal and communication abilities have allowed her to develop her skills and knowledge further. Aid by her self-assurance, communication skills, and ability to persuade others assist her in her years of expertise as a trainer for the food and beverage business. She actively participated in the training of new staffs on motivation, coaching, product knowledge and administrative cum operation work; implemented are: –

• Teamwork and Motivation
• Effective Communication Skills
• Business Communication Skills
• Work Ethics
• Positive Work Attitude
• Customer Service Excellence

She naturally moved on to the next phase of leading, inspiring, and teaching others as a result.

She also holds the position of Business Owner cum Manager for a Food & Beverage company, as well as the Partner for another franchise brand. In this respect, her vast exposure in these roles brings her extensive experience in strategy development, operations improvement, and organization performance.

Shermyn is a passionate in training who firmly believes in employee towering initiatives and organizational learning. Consistently on the pursuit of personal growth, outstanding interpersonal abilities, and strong leadership traits. She also holds a Certification in Training (TTT) from Pembangunan Sumber Manusia Berhad (PSMB).