Coaching and Mentoring > Best Practices in Coaching To Increase Employee Performance

Best Practices in Coaching To Increase Employee Performance

Course Objectives

In this course, delegates learn how to perform the role of a coach who needs to interact with employees, co-workers, team member or others to provide feedback to them. This role can be assigned to anyone including team leaders, managers, supervisors or colleagues. Whatever the role, this course prepares them to provide continuous and periodic feedback to the coachee.

Coach colleagues with greater confidence and purpose
Use the GROW model to coach, question and guide a coachee
Motivate individuals, reduce apathy and increase their confidence in themselves to achieve more than ever before
Deliver your potentially negative message and get a good response
Use an effective technique to reinforce the behaviour of others in the direction of your choice
Apply a powerful method that lets people to discover other people’s true opinion about themselves

Target Audience

Managers
Office Managers
Assistant Managers
Supervisors
Team leaders
Engineers & Senior Engineers

Methodology

Lecture; business games; individual & group activities; feedback session; role plays; demonstration.

Course Modules

Module 1: Coaching, Mentoring, aren’t they the same?
Module 2: How to Coach
Module 3: Reality, Obstacles & Options and Way Forward
Module 4: How to Motivate
Module 5: Coach and Coachee Meeting
Module 6: How to Give Feedback
Module 7: How to Encourage
Module 8: The Importance of Trust

Get To Know The Trainer

Trainer Titus

4.5

Titus Pereira holds a Bachelor of Management (Accounting & Finance) Hons, University Science Malaysia, and Penang and is currently completing his MBA from MMU. He is a trained and certified consultant for supply-chain, utilizing the SCOR (Supply-Chain Operations Reference-model) methodology by Supply-Chain Council of USA.

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