Meaningful conversations (Online Training)

Course Objectives

This workshop helps people to state their views assertively and work through differences to come to a well-thought through conclusion. Often, it is emotions that get in the way of conversations, so this workshop gives 6 ways to manage your own anger and 10 ways to handle the anger of the other person.

At the end of this programme, the participants will know how to:

• Give impactful criticisms
• Have difficult conversations
• Work through initial disagreements
• Hold specific cases of meaningful conversations

Target Audience

This program is a must for all staff as everyone communicates in the office. Keeping quiet when you have an idea beneficial to the company is bad. Speak out and be listened to.

Methodology

This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below

Course Modules

• Module 1: INTRODUCTION
• Module 2: BASICS OF A MEANINGFUL CONVERSATION
• Module 3: 8 SPECIFIC CASES OF MEANINGFUL COMMUNICATION
• Module 4: DIFFICULT CONVERSATIONS
• Module 5: GIVE IMPACTFUL CRITICISM
• Module 6: MEANINGFUL CONVERSATIONS THROUGH DISAGREEMENTS
• Module 7: CONTROLLING ANGER: YOURS AND THE OTHER PERSON’S