Measurement System Analysis (MSA)

Course Objectives

This course covers the discipline to a measurement process, which is based on the measurement system to produce the measurement result. This system consists of five major characteristics of variation: Bias, Stability, Linearity, Repeatability and Reproducibility. The analysis methods are based on AIAG for the bias, stability and linearity (location variation). Whereas the study of repeatability and reproducibility (width variation) use the average and range method.

  • Get to know the measurement system concepts.
  • Understand the principal concepts on measurement and calibration.
  • Known type of measurement errors and precaution about these errors.
  • Understand metrological requirements when make a measurement.
  • Know the common sources of measurement system variation
  • Identify MSA parameters in a measurement system.
  • Conduct analysis on variation characteristics for the measurement system such as linearity, stability, repeatability, and reproducibility.
  • Perform Gauge R&R studies for attribute measurements and Range method for variable data.
  • Use both graphical and mathematical techniques to evaluate gauge variation characteristics.
  • Interpret and Justify the measurement system analysis results and to decide on what follow up action to be taken.

Target Audience

  • Any individual involving Metrology
  • Working in the quality lab
  • Calibration lab, or anyone supporting the functions of measurement and calibration labs and all persons at any level using measurement instruments
  • Managers
  • Technicians
  • Engineers
  • Inspectors
  • Operators
  • Lecturers
  • Administrative support personnel etc.
  • Who are involved throughout the development and implementation of the Measurement System Analysis as part of their quality assurance and improvement program, particularly within the ISO 9001, IATF 16949 or other applicable Standard’s framework
  • Refresher for experienced technicians
  • Orientation for new hires


Training slides, Training Material, Review Questions, Exercises, Case Study, Instruments demo, Q&A.
Test Before Training & After Training.

Course Modules

  • Module 1 : Basic Statistics and Normal Distribution

  • Module 2 : Process Variation

  • Module 3 : Introduction to Gauge R&R Studies

  • Module 4 : Procedure of Performing a Gauge R&R Study

  • Module 5 : Measurement Capability Indices

  • Module 6 : Methods of Gauge R&R Studies

  • Module 7 : Work Examples of Gauge R&R Studies

  • Module 8 : Reporting Gauge R&R Studies Results by using Microsoft Excel

  • Module 9 : Conducting Gauge R&R Studies by Using Excel

  • Module 10 : Review Questions

  • Module 11 : Appendix

  • Module 12 : References

Get To Know The Trainer

Trainer Ng


Dr Ng is a qualified trainer registered with PSMB. He has been in Metrology career since 1991, he is a PhD holder in Business (Sunway University), doing research by using Applied Statistics, Master of Science in Statistics (UM), BSc in Chemistry (UM) and also holds his EC Part II in Electrical and Electronic (UK), having Professional Certification from America Society for Quality for: Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Certified Quality Inspector (CQI), Certified Quality Improvement Associate (CQIA), Certified Calibration Technician (CCT) and Certified Six Sigma Green Belt (CSSGB). His multi-disciplinary educational background enabled him to create the essence of the company’s core technologies.

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