Human Resource > Performance Management– KPI & Appraisal

Performance Management– KPI & Appraisal

Course Objectives

Upon completion of this programme, the participants will be able to:

Identify and set relevant and important KPIs
Align corporate and individual KPIs
Guide staff to identify relevant KPIs
List the key elements of performance management
Explain the challenges and pitfall of performance appraisal
Provide Effective feedback
Establish SMART goal / KPI

Target Audience

This workshop is suitable for Senior Managers, Senior Executives, HR professionals, Line Managers and anyone who has to conduct performance appraisal and goal setting.

Methodology

Lectures
Indoor activities
Skill practice
Group discussion
Presentation
Case study

Course Modules

MODULE 1 – INTRODUCTION
MODULE 2 – PERFORMANCE MANAGEMENT SYSTEM (PMS)
MODULE 3 – KEY PERFORMANCE INDICATORS (KPI)
MODULE 4 – PERFORMANCE MONITORING AND REVIEW
MODULE 5 – PERFORMANCE APPRAISAL (PA)

Get To Know The Trainer

Trainer Ong

4.5

CE Ong holds a Master Of Management from University Malaya; a Bachelors in Business Administration from Royal Melbourne Institute Of Technology University (RMIT), Australia and a Diploma in Management (Merit) from Malaysian Institute Of Management (MIM). He is also an Accredited Administrator of Myers-Briggs Type Indicator (MBTI) ® by Australian Psychologist Press & Asianic Psychologists Press (APP) since 2007.

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