Leading Through Changes Enabling & Dealing With Change (Online Training)

Course Modules

• Module 1 – Change And How To Deal With It
  – What is Change?
      Key points about change
       Definitions and Examples

• Module 2 – William Bridges’ Change Cycle
  – Bridges 3-phases Change Process
      Endings – Neutral Zone – Beginnings

• Module 3 – The Human Reaction To Change
  – How people response to change
     Control and change
      How can we use human reaction to manage change?
      Daryl Conner’s interpretation of the human response to change: The Innovators; The Early Adopters; The Early Majority; The Late Majority; The Late Adopters; The Diehards

• Module 4 – The Pace Of Change
  – Claes Janssen Framework
     The Four Room Apartment
      Denial – Confusion – Renewal – Contentment
     Making connections

• Module 5 – Dealing With Resistance
  – What resistance is?
      How we can overcome it to make change stick

• Module 6 – Adapting To Change
  – How to become resilient to change?
     Connor’s five keys to Resiliency
     Pre-assignment review

• Module 7 – Strategies For Dealing With Anger & Resistance
  – Managing Anger
     Dealing with our own anger
     Dealing with the anger from others
  – Coaching thru Change
     Helping people embrace change

• Module 8 – Managing Stress
  – Stress management
     Relaxation techniques
  – Adjusting your attitude