Clarity in Communication

4.7

Course Objectives

  • Understanding the most common root cause of conflict and dispute in communication.
  • Extract clarity from the other party, using PIE method, through asking powerful questions.
  • Identify own objective and situation, using ICE method, for clear message delivery.
  • Have awareness on importance of emotional needs in effective communication.

Target Audience

  • Managers
  • Executives
  • Team Leaders

Methodology

The Course content will be delivered through short lectures, group discussions, group presentation, scenario discussion and experiential learning.

Course Modules

  • Lesson 1: Perspectives

  • Lesson 2: Clarity Extraction

  • Lesson 3 : Clarity on Own Situation

  • Lesson 4 : Emotional Needs

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COURSE INCLUDES

COURSE BENEFITS

ALL IN FROM ONLY

RM0/PAX

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.7

  • 67%
  • 33%
  • 0%
  • 0%
  • 0%
  • OQ
    Ong Wen Qian
    Junior Executive, HR / Learning and Development

    5

  • CH
    CHEE TATT HOE
    Manager / Supervisor, HR / Learning and Development

    5

  • CR
    Chan Li Rong
    Junior Executive, HR / Learning and Development

    5

  • TH
    Teh Nean Hee
    Junior Executive, HR / Learning and Development

    5

  • NH
    NG EE HARN
    Executive, HR / Learning and Development

    4

  • LY
    Lee Yi Ying
    Senior Executive, HR / Learning and Development

    4

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