Leadership > Clarity in Communication

Clarity in Communication

4.7

Course Objectives

Understanding the most common root cause of conflict and dispute in communication.
Extract clarity from the other party, using PIE method, through asking powerful questions.
Identify own objective and situation, using ICE method, for clear message delivery.
Have awareness on importance of emotional needs in effective communication.

Target Audience

Managers
Executives
Team Leaders

Methodology

The Course content will be delivered through short lectures, group discussions, group presentation, scenario discussion and experiential learning.

Course Modules

Lesson 1: Perspectives
Lesson 2: Clarity Extraction
Lesson 3 : Clarity on Own Situation
Lesson 4 : Emotional Needs

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COURSE INCLUDES

COURSE BENEFITS

ALL IN FROM ONLY

RM0/PAX

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.7

67%
33%
0%
0%
0%

OQ
Ong Wen Qian
Junior Executive, HR / Learning and Development
5
CH
CHEE TATT HOE
Manager / Supervisor, HR / Learning and Development
5
CR
Chan Li Rong
Junior Executive, HR / Learning and Development
5
TH
Teh Nean Hee
Junior Executive, HR / Learning and Development
5
NH
NG EE HARN
Executive, HR / Learning and Development
4
LY
Lee Yi Ying
Senior Executive, HR / Learning and Development
4

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