The Journey to Effective Leadership

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Course Objectives

The Journey to Effective Leadership aims to guide people managers with the knowledge and understanding of effective team management. In this program, we begin by building your knowledge on fundamental leadership concepts. Then, we enhance them by sharing strategies and techniques to become an effective leader.

  • Understand their character and capabilities through self-reflection
  • Build rapport and trust with their team
  • Minimize misunderstandings by communicating effectively
  • Identify, assign and manage tasks effectively
  • Empower their team through coaching
  • Handle conflicts with confidence
  • Motivate their team to succeed in the workplace

Target Audience

Managers, Supervisors, Team Leaders, and people managers who need to learn and understand the function of a leader in the workplace and the critical leadership attributes to run a successful team.

 

Methodology

This course is highly interactive and uses diverse teaching methods (lectures, self-assessments, group discussions, activities and videos) to accommodate different learning styles This training will also leverage on participant’s personal life and work experiences.

Course Modules

  • MODULE 1: Introduction
  • MODULE 2: Self-Reflection
  • MODULE 3: Forming Relationships
  • MODULE 4: Communicating Effectively
  • MODULE 5: Managing Tasks
  • MODULE 6: Coaching for Performance
  • MODULE 7: Conflict Management
  • MODULE 8: Motivating to Succeed

Get To Know The Trainer

Trainer Indy

 4.5

Indy has more than 13 years of experience in the IT-BPO (Information Technology-Business Process Outsourcing) industry. He has worked for VADS Bhd., Atos Services (M) Sdn. Bhd., DXC Malaysia Sdn. Bhd. and Thomas Duryea Logicalis Asia Pacific MSC Sdn. Bhd. He is an experienced Technical Support Engineer, Quality Specialist, Service Improvement Specialist, Professional Trainer and Training and Quality Manager. He specializes in soft-skills and leadership development programs.

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COURSE DETAILS

COURSE INCLUDE

RM1,199/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

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