Developing Emotional Intelligence (EQ): Enhance Self-Control, Networking, Teamwork, Performance and Decision Making

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Course Objectives

Use Emotional Intelligence to maximise the effectiveness of your communication with others and feel better about yourself

• Identify the main EI competencies and know how each area can contribute to your personality and interaction with others

• Recognise and understand your moods and emotions and their effect on others

• Manage and regulate your emotions to make sure they don’t disrupt your behaviour

• Control and guide your emotions so you can achieve more, boost yourself and vastly increase your productivity

• Establish rapport with others and improve the effectiveness of your communication

• Understand others’ feeling when interacting with them and become a trusted person in their network

• Understand others needs systematically and respond accordingly to get maximum results in your interactions with them

Target Audience

  • Senior Manager
  • Managers
  • Office Managers
  • Assistant Managers
  • Supervisors
  • Team leaders
  • Engineers & Senior Engineers
  • Executives & Senior Executives

Methodology

Lecture; Business Games; Individual & Group Activities; Feedback Session; Role Plays; Demonstration.

Highly interactive with active participant engagement throughout the workshop with a 20/80 approach; 20% lecture, 80% practical accompanied by an individually customized training manual.

Course Modules

  • Module 1: INTRODUCTION TO EI
  • Module 2: SELF-AWARENESS                       
  • Module 3: SELF-MANAGEMENT
  • Module 4: SELF-MOTIVATION
  • Module 5: EMPATHY
  • Module 6: SOCIAL AWARENESS
  • Module 7: RELATIONSHIP MANAGEMENT

Get To Know The Trainer

Trainer Vigneswaran

 4.5

Mr Vigneswaran has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDF Trainer. In 2021, he was awarded the Certified Blockchain Expert by the prestigious Blockhain-Council (USA), Inbound Marketing Certified and Social Media Certified in Applying Inbound Social Media...

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COURSE INCLUDES

COURSE BENEFITS

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RM0/DAY

*T&C Applies

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